Pokeworks Rewards

I love how I can preorder and have my order waiting for me to skip the lines. Also it’s great to be appreciated and get discounts or free food! Pokeworks is the best!

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This app is a joke. There should be an option where the customer can add their points by scanning the receipt if they forget to add their rewards. For some reason EVERY time I go to the store and they scan my app, it gets refunded. So I’m NEVER getting any points. I always have to go out my way to email the level-up people to add them. And they take forever. Every other company has that option (Chipotle, Chick-fil-A, etc) so they should make one too. Also the full menu isn’t on the app. The snack size bowl isn’t on there. Also, if I want to add double of something, (for example, double tofu as my protein) the app won’t let me. Please update the app for improvements.

The app is pretty good! I would make a suggestion to actually put the amount of points that you have earned rather than a percentage.

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My location just showed up after weeks with the app, but I still can’t complete an order. It says my due time isn’t available, but there was nowhere for me to enter a time. I love the idea, and I use similar apps from other lunch spots, but this one is driving me nuts.

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Every time I try to place an order at the Mountain View location it gives me an error saying my options aren’t valid so I have to try again. I tried with multiple orders and combinations and it doesn’t work.