THINKWARE CLOUD

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This camera system is too expensive not to have an actual “cloud” functionality when the camera is in “parking mode”. I brought the camera on the premise that you would be able to view “in the comfort of your living room” as you falsely advertised...even went as far as buying an external battery only to find out this is not the case...your competitor Blackvue does offer this functionality and I’m honestly feeling like I ripped off. The camera quality is great, rear camera as well(which I have installed in the interior) work amazing at night. The fact that you cannot view what’s going on with the camera “on demand” is VERY disappointing...so now I am stuck with a $700 camera system that I can only see AFTER something occurs...really thinking I should have brought the Blackvue but it is too late for that...and what is the new “function” that has been added in the new update because I do not see it

I Will update review once CLOUD is enable. Camera should be able to stay connected to a network at all times. Including parking mode. As of now all features are disable once parking mode activates. Useless if something happens to the car in parking mode since there is not a way for the camera to send a notification due to not network connection. Camera will disconnect from app every time it goes into parking mode. What’s the point on the cloud if this happens? Please update and make so that it is always connected to Internet via hotspot even in parking mode. Last request is for the app to be able to connect to the camera via proxy or cloud when the camera is connected via hotspot or home WiFi/router/car internet. If the camera is connected on my portable internet. I am unable to connect to the camera with my phone due to the camera being connected to that internet connection. Therefore I can’t use cloud features even when the camera is on and connected to the internet from my car. Besides that, the app works great and connects perfectly to my iPhone X. 4 stars until cloud features are enable.

Had Thinkware F800 with rear camera and hard-wired kit installed this week. Connection between app and camera has been the biggest issues. This seems to be improved with latest firmware and app version so long as when connecting to my iPhone hotspot I toggle the hotspot off and on each time I get in the car. I wish the camera could auto-connect to my phone hotspot each time I get in the car. More inconvenient is that the app disconnects from the camera after several minutes and fails to download files from the camera SD onto my phone (starts download, then app and camera disconnect during download) and download error pops up). When streaming video files off the camera to my phone, there is an initial second of distortion, but then the video plays well. The live camera works well. A small button in the top right of the screen allows toggling between front and rear cameras. The ability to split-screen both camera views would be a great addition. Safety features are easily adjustable by app, and settings seem to save properly with this version.

This app works as expected. It’s annoying how it does not connect your phone to the dash cam automatically. You have to go into your settings and connect to the dash and WiFi when you want to see the live feed. However the performance is good. The dash cam camera is a bit slow but that is better I guess. To capture any kind of collision in slow motion. If you guys can figure out an update to automatically connect the dash cam your smart phone it would be greatly appreciated. The dash cam I bought is a F800 and it works very well with this app. It has it quirks and bugs but it takes a while to warm up to it.

Honestly I like this app and the camera system I have. The app can be a little glitchy at times when connecting the camera, but other than that I have no complaints. I usually have to force close the app three or four times and then it will finally connect. Once connected I have no issues at all. I even had video evidence that one of my children used my car without my permission and got caught (it is not like the camera was hiding and they just thought I don’t check it often when I do.)