Spruce: Cleaning & Chores

I was hesitant to try a new service for a trip out of the country, but I’ve had an incredible experience with Spruce. My cat cannot handle the stress of being boarded and always becomes ill with feline respiratory viruses, so I decided to try Apartment Butler (aka Spruce) since I had a coupon from my apartment complex. I was able to book in advance and provide specific instructions for care (where toys and the litter genie are kept, details about his mannerisms/play). I received a text message from my caretaker on the scheduled day notifying me that she had arrived and would send me another message at the end of the visit. Not only did I get an update on my cat’s visit, but also pictures of one very happy fur baby! In addition, a team member reached out via email because I booked appointments too far apart for their out of town policy (which I was unaware of) and offered me a complimentary visit to ensure my cat was properly taken care of. I am so pleased with the level of care and attention to detail, with the added bonus of allowing my pet to stay in his comfort zone. I will absolutely use this service again and again.

Just want to say that the apartment Butler app and services are amazing. So easy to plan a house cleaning or dog walk. The customer service response has never been longer than 8 mins. Would recommend to anyone needing a pet sitter or walker or house keeper. Very professional and thorough!

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I trusted spruce to send professional honest people into my home. I was extremely disappointed. Medication was stolen and damage was done to my door resulting in a golfball size hole! When I arrived back to my apartment the maid was inside with the deadbolt on the door! I had to bang on the door for several minutes in order to get into my own apartment. I assume this is when I was being burglarized or while she was trying to hide the damage to my door. When I called to report this I was told “she said she didn’t do it” “we will call you back”. NO, I WOULD NOT RECOMMEND SPRUCE. Unless you like paying 150$ to be burglarized and have your property damaged for a mediocre clean👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

This app has made my life better! It was super hard for me to find someone who would take care of my dog - and it solved my house cleaning needs as well. Fast, easy to use app and friendly service.

Apartment Butler has been so wonderful to work with and I’ve had fantastic house keepers who consistently do a great job. I would definitely recommend them for both house keeping and pet sitting!