T-Life

I've always loved TMobile Tuesdays. Some of the things are useful, some aren't. But what was always nice was the physical items, like the beanie, the pencil case, the 2019 glasses. Unfortunately, as of 2019, those don't seem to be a thing anymore. My biggest issue with this is the fact that the movie deals don't work at my theatre, my only Dunkin is about 30 minutes away, I don't have a Shell gas station, and I don't have a Panera. This means those physical items were the only thing I really got every month, and I always looked forward to them. I switched from Verizon about 6 months ago, and as God awful as VZW is, they offered a section of "Local Deals". I'm sure it was probably just taken from Groupon or something, but it was always nice. I was always able to find a local deal at a small business around me. PLEASE add this to the app. Please. T-Mobile, you listen to your customers, so please try to add more things for people who may not have a Dunkin or a Panera, and please bring back the physical T-MOBILE branded items.

I won’t rehash in detail what numerous others have said, but it’s a shame T-Mobile has reduced their Tuesdays app to what it is now...little more than a coupon app for a couple of dollar discounts or perhaps a free movie rental. Don’t get me wrong, I appreciate the freebie offers as much as anyone even if I’m not going to get a donut. What is missing is the somewhat entertaining mini games and at least a chance to win some real prizes via interactivity with the app. This was given just for being a T-Mobile customer. It was T-Mo’s way of saying “thanks” and just the opportunity of giveaways along with the little freebies was novel and another first by T-Mo. Unfortunately, that’s now gone and the chance of winning something requires your participation in their marketing via your personal social channels. That’s not saying thanks for being a customer; it’s thanks for helping us with publicity...something all together different. That’s fine to offer, but don’t replace one with the other or the original intent is completely lost. I also appreciate T-Mo’s Kickback per line for lower data usage and paying for Netflix, things also novel in the industry now being copied by others. T-Mo: please bring back the games and opportunities for all your customers to win without asking more marketing. Give people an extra chance to play if they help market, but don’t restrict it only to those who are willing. Remember your roots!

When the app first released the items they offered every Tuesday were awesome enough to keep me excited for next Tuesday when the next bout of stuff would come. Now, as one reviewer said, it’s now nothing more than a t-mobile exclusive coupon app (which gives you about as much “free”, useful stuff as any other free, coupon app). The best thing they may have on there now is maybe a free movie from a random movie company. It’s nice when it’s consistent, if it gave consistent free movie rentals from a single provider, I might actually try and sign up, but it is not so currently. Today, I finally deleted the app after having downloaded it the day it was released. I remember when there used to be a free Wendy’s frosty every week. That was awesome. Now, they may have something awesome gets rolled out over two tuesdays (meaning, if you didn’t get it one Tuesday, then you should get it the other Tuesday), I would open the app on both those days and never receive anything. I have tried those staggered release freebies but never seem to be awarded one. T-mobile, you need to evaluate what made t-mobile Tuesday’s so awesome when it launched and compare it to now and fix it. If you do fix it, let us know, but don’t say you fixed it if you didn’t actually fix it.

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When we first joined t mobile, we were very impressed that they offered the freebies as a thanks for being a customer. However, after only a few months of actual good offers, they switched what they were offering, and now it’s usually either junk, or token discounts off of things we would never use or buy anyway. I was very disappointed that they changed it, because we added my husband on and talked several people into switching to T-Mobile because of this “going the extra mile” mentality that we thought the company had. We’re not on social media, so can now no longer participate in their games, since now the only way to do that is to allow them advertising via your media pages, and the things like $4 atom movie tickets are only good for the movie of T-Mobile’s choice, not mine, and the ones they choose aren’t ones I’d go see, even for four dollars. Why not give the customer the option to choose their own movie?? If a $4 movie ticket is being offered, what difference does it make which movie we choose? Anyway, the service has gotten so poor that half the time we don’t even bother to check it anymore. When we do, it’s a quick scroll down to realize nothing useful is being offered and we can’t participate in the games without social media, so there’s nothing unique anymore about being a T-Mobile customer.

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Let me start off by saying I used to love this app. There used to be great prizes, and spinning the wheel or whatever else was exciting. Even the small prizes like one free donut were good. Now that has all gone downhill. It’s great they’re still giving out free stuff, but if the purpose is to reward and entertain loyal customers, this app has become a bust. The minigames are gone, replaced by having to tweet things to enter a giveaway instead. Fun, free prizes are gone, replaced by discounts or BOGO offers. It used to feel like T-Mobile was seeking out the best sponsors to do the best giveaways they could. Now it feels like companies are using this app to get us to spend money with them. Despite my 1-Star review, I’m sure for some people this is a great app. I think that it should continue to exist and function, even in its current state. That being said, I get the feeling many people are disappointed in the turn this app took (myself included) and I wish it would go back to the way it was. I recommend everyone try this app out, maybe you’ll be one of the people who love it. However, if you’re disappointed by the “prizes” like me, just uninstall, it’s not even worth the storage space on your phone.