T-Mobile IP Relay

Doesn’t seems to work when trying to answer the call. It does not list the incoming call either answered or unanswered. When opening from notification screen, that number is not listed. I will try uninstalling and reinstalling then wait for incoming calls hopefully works...

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Hi debris, this app is really buggy, can you please fix? It doesn't cooperate well with system accessibility settings, which means that those of us with multiple sensory issues have to struggle. Scrolling is buggy -- incoming text bounces below the bottom of the window. Incoming call window doesn't expand with larger font sizes, which makes incoming calls difficult /impossible to answer. But even if I do manage to hit the right, tiny button, incoming calls don't always answer, anyway. And your system often cuts me off, I'm assuming because I have a slow, rural internet connection. Which means us rural customers need more support, not less. Also, if you could make the browser and app options and interfaces more similar, that would be helpful, especially for those of us with vision difficulties. Thank you for checking into these issues.

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This is still buggy. When I tried to answer a call from a potential employer, I was unable to type anything and had to end the call. I wish we could have sound alerts. I recently contacted Support and inquired about sound alerts. The Support person said that this app is geared towards deaf people and it doesn’t need sound alerts. That’s patently false. This service is also geared towards mute people; it says so right in the description and on the Web site. I often miss important phone calls because I don’t hear the phone. Deafness is not binary; it is a range. I would appreciate sound support so I can be alerted to incoming calls. I may have to find another provider if this need is not met.

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Sad that this is one of very few phone apps for hearing disabled WHY ? 🤔 does “Contact Request” keep popping up when I make a correction ?? Makes it nuisance and takes more time to correct the number you want 😠 That needs to be corrected in an update For safety I don’t have any contact numbers so no need for it to keep asking if there is NO CONTACT information Needs a BLOCK NUMBER option as well I get so many bogus calls but no way to block them and that gets annoying There isn’t many good apps for deaf people to use to call land lines and it seems “TTY” has been replaced by Relay for making calls Wish more apps would be made to use by deaf/hearing impaired users How can such a Big Phone company not have abetter app for hearing impaired ?? ........................................ 😠 Ooo if I could I’d give this a 0 Now after updating I can’t reply to calls I type my message, but it won’t send WTH ?? This is my PRIMARY phone number and now I can’t use it

I love that it's been updated to where I can easily shift to the app if someone calls; however, sometimes the phone will hang up and it would force me to have to call the person back and they would still be one the line (according to them) with the call I had picked up. Other than that the app is fine.