SyncUP DRIVE Legacy

I love this app! It includes free Roadside Assistance for crying out loud. I like that I can track everything about my car, generate an LTE hotspot, and get real-world MPG. I’ve used trip stats to get data about which gas stations my car likes best. Surprisingly, regular Unleaded yields worse results but by worse I mean the exact MPG my SUV is rated for while the premium fuel at Exxon is betting better MPG. I find my results surprising bc Consumer Reports, KBB, CNET, & any well respected auto magazine has argued that unless your vehicle requires premium fuel there won’t really be a difference. I’d challenge that 8-20 better mpg is noteworthy though especially when my manual states Regular Unleaded is fine and makes no recommendations for Premium fuel. Anyway I’m probably basing my 5 star review of this app a whole lot on the MPG analytics, but I do also appreciate that service warnings come up in the app, and recall notices for components if they've surfaced. The app compliments the SyncUp Drive a whole lot. It's a smart way of connecting the car people already drive. No kidding, I wish more solutions were as brilliant and useful as this one.

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The app worked really well for the first few weeks I had it but randomly it starts showing my car as offline for days on end or it won’t send me notifications about when my trips have stopped and started even though I have my notifications set to on. It went back to normal after about a week which is kind of a long time considering the point of the app is to somewhat prevent my car from being stolen but what’s the point if I can’t even rely on it. Just this week it started bugging out on me again saying there’s a disturbance recorded on my car so I run outside to check but my cars absolutely fine. I’ll be driving home from work and instead of the app saying my trip started at work it’ll say it started at my house which they’re 15 miles away from each other so it’s hard to get the locations confused. The lag between starting my car and receiving the notification on my phone is ridiculous I’ll have been driving around and the notification wont show up for about 10 to 15 minutes and that’s when the app is being normal. I’ve deleted the app and restarted my phone and redownloaded everything thinking that could help but it doesn’t. This app has some really bad bugs that definitely need to be fixed. With that being said tho when the app is working it’s pretty nice to have. There’s a WiFi hotspot in your car and you can track it as you drive as well as see your battery voltage and an overall car performance.

I love the SyncUP drive! So much that I have one in both of my cars. One night, I was out with some friends. Randomly I got a notification from the app stating that my vehicle had started a trip. I immediately run outside, and see that my car was no longer in the parking stall! I instantly opened up the app to go find out where the car was headed. Through the SyncUp Drive Application I was able to see exactly where they are driving. So I call the cops, get in the car with my friend, and begin to pursue my stolen car. Shortly after, they pulled into a neighborhood and turned the vehicle off. The app gave me an exact address which I gave to the 911 operator. As I’m driving to the cars location, multiple cop cars with sirens on pass us heading to the given location. We arrive to find 7 cop cars there with the suspect in hand cuffs. I was told to approach the scene, and let the officers know that this was my vehicle. I show them the SyncUP Drive application and explained everything. Ended up filling out some paperwork and got my car back right away! Thanks to the SyncUP drive, I was able to recover my stolen car within 20-minutes. I love the SyncUP and recommend it to anyone!

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I have come to believe that, the people working on this app are amateurs or students learning how to develop an app. It can be a great app, it has great features if only they can work correctly. First example, I received a notification today saying there is an update. When I pushed the update button, it took me into the app store. At first I thought I push the wrong button. So I went back and tried it again, but the same happened and i didn’t get the app updated. even now it still says I have a new update. Example two. It’s almost impossible to rest your password without T-Mobile tech guy( and keep in mind only a handful of T-Mobile tech can help you with this issue). Example three. The maps are terrible compared to the original. Example four. There is about 30minutes to an hour delay. It supposed to notify you on smarts phone that your cars has started the moment you turn the ignition key or your car is moving. This app doesn’t do that, it used to when it was first introduced. This suppose to get better when there is an update, but this app it’s the opposite.

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The app created duplicate cars that I had to merge for one of my vehicles. Twice. Then, that car has an ongoing issue (Fiat 500 - needs an oil change bad, and it shows on my dash as a check engine light). After two days the app was still showing that the car "had no issues". Next, since the rep said that it could handle multiple cars, I tried it on my Sonata. After having another "duplicate car" issue created by the app, it finally worked. I entered mileage for both cars and named them. "Big Red" for mine, and "Betty" for my wife's Fiat. Cool. Day three: my wife leaves for work and I get a disturbance and trip notification for my wife's "Betty". Cool. I tap the notification to see the app in action, and all of a sudden the app crashes the notification but the app is still running. Not only is the notification missing now, but "Betty" has disappeared from the app into thin air. There's only "Big Red" left as if my wife and her "Betty" have been raptured, and left me here all alone. I want my wife, and her car back, and we're going to get FIXD. UPDATE: Now this app just gave me a notification that my car "Big Red", the Sonata, has just completed a trip and is now about 20 miles from here. MAYBE MY CAR HAS BEEN STOLEN! I go outside. Nope. My car is still in my driveway. So far as the APP is concerned though now, my wife and her car have been raptured, and my Sonata has been stolen, so now I have to get an Uber to go look for all three of them.