Sky Go

Slightly better after long bouts of progressively getting worse with each forced update,usually at a time when your wanting to watch something important and live and your left trying to update only to miss the start/end or complete race etc. They have no cast features and never have,even BT sports has it,why sky insists we watch on a tiny screen is beyond me,I know countless people who have left them,same for BT and virgin but those were issues with billing or service. There’s a lack of that with sky and the apps. They give them a new look but take something away. There no 3D Touch features either - BT you can launch to the channel you wish. Others let you go to downloads or watchlist. Sky could have on deman,live tv & sports,and of course downloads. I haven’t used that as know people had issues trying to play them back offline. Casting needs to come for the money we pay why do you insist we use our phones or tablets? Take a look at BT’s app and show your devs that’s where we should be. Live games have a scrubber bar that lets you jump to goals,fouls,cards etc - dead handy,unlike your it’s now or never approach. We get 10 second jump backs that go 30 seconds at most but then with buffering it seems to risky to touch. I’ll give you 3 stars as I do enjoy it when I’m out but hate your forced updates that never ever bring features all other apps of this ilk have. Please follow suit...

I love this app. On my ipad it is a portable pocket T.V. I take it to relatives and we can watch pretty much everything. I also use it when I am pootling and scootling around the house. The variety of programmes offered is so varied I would defy anyone not to find a preference. I can now also use it abroad. Well done sky. The only minor downside is it once suddenly informed me that programmes were not available and to try again later. Sky tried to be helpful (their customer service is superb) but they suggested there was a global technical problem. The following day I found the same message and felt sky should have informed me that to delete the app and reinstall it via the app store would have solved the problem. I wasted hours to find this out by myself and to clear this error but it now works fine. The other huge problem is Skys reliance on adverts and not only on this app. They are everywhere and their frequency and repetative nature spoils viewing hugely. They interrupt to quickly and frequently. On this app I turn the sound down and dont watch or listen to them. We as customers I feel deserve better as our fees, like advertisers, pay for a service which is only partially fulfilled. Without this embellishment it woul be worth a five. I do not mind a few adverts but I dont want to share my viewing with their spoiling frequency. A great app with a very varied and versatile choice of viewing options diminished by unnecessary frequent advert interruption.

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to be honest, I’m about to cancel my entire subscription to Sky after over 20 years. the cost is ridiculous, you pay yet still have to watch ads and idents; the newest movies are extra and as expensive as actually going to the cinema; the back catalogue of previous series for current offerings is laughable and sporadic (eg modern family, GOT, etc - really Sky? with the amount it costs to watch your service and over £12 billion in revenues yet you can’t afford continued licensing rights??); they curate when you watch shows that don’t fit their political agenda (John Oliver, Trevor Noah’s Daily Show - when they’re critical of anything conservative the shows suddenly disappear from the schedule or play at weird times); the new movies and sports coverage is truly awfu and covers the bare minimum, new releases/sports events cost extral; you can’t even cast this pathetic app properly to standard devices - oh, and lastly their spotty and slow broadband throttles any content not Sky-sanctioned, including other media and newspaper sites. I’m hoping things improve under Comcast, but their customers speak of them just as poorly. Do yourself a favour and find what you want to watch elsewhere - it’s not hard and it’ll save you a fortune.

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As much as it is great to have access to programmes anywhere and at any time, the barrage of ads that must be endured for this service is majorly frustrating and disheartening. It makes u want to give up trying to watch. When u try to skip forward to a certain spot in a programme it is impossible without having to watch even more ads. You think u can watch a little something in a quick half hour to spare and it is next to impossible with ad interruptions. The other day I spent the whole spare half hr I had spare watching continual sets of ads as I tried to find my place in an episode, which needless to say I never got to watch. It’s ridiculous! Why is this necessary when Sky is already 5 times as costly as Netflix for the same type of service and there isn’t a single disruption by ads to any film or programme on Netflix and you can flick back and forth to any point in the film or programme that you like without a problem. At the very very least u could keep your ads to the beginning only on programmes, like you do with the movies, because it is extremely difficult to endure. It makes me lose hope and puts me right off the service.

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Much preferred the proper Sky Q app, but thats gone now. Little thought appears to have gone into this. For example, the exit/go back ‘X’ is top left when you’re watching a program but top right in the TV guide. So if I’m lying down watching my iPad then I’m waving my arms around like I’m conducting a symphony rather than using one arm for the app and the other to hold my cup of tea. Overall the app is just a lot less polished looking than the sky Q app and it needs some work to bring it back up to scratch. For example this app has a horrible white menu bars, whereas Sky Q app didn’t and was nicely monochromatic. There is too much delay when changing channels or starting programmes: does this app stream from my Sky Q box or is it really just a browser going back to an overloaded Sky server? Finally, the browse screen is horrid, just six pictures/categories. When will you finally get it right? I think you’ve messed about so much with you app over the last few years that you’ve forgotten what you’re supposed to be doing: an exact duplication of Sky Q functionality/screens in a nice looking interface.