Oscar Health

Oscar really nailed it on this app! The UI is fantastic, FaceID, step tracking program for rewards, and most impressively, and the concierge distinguishes itself from traditional customer support methods by making it much more personal! I am really happy with Oscar! I'm 18 and I'm starting to take control of my health, and I'm so lucky to have this insurance because this app makes it so much easier to manage my health. When you're sick, you don't wanna be fumbling around with an annoying website, this app really goes the extra mile and I hope they continue to develop it! Great job to everyone involved in this. This sets the standard,

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Horrible company it’s unfortunate I had a really good experience until it was time for me to cancel they terminated my account at the incorrect date which then put me on a list to get letters from Rawlings which is a collections company because it then looked like I wasn’t covered for a period of time which I was so I had a balance due after being on the phone with them for hours and the market and figuring that out I get mail saying I now owe them money they fought me for $44 because they terminated my account on the incorrect date and wouldn’t just eat the 44 disgusting even tho when I terminated my account I asked so many different ways if I had any type of balance the answer was no my balance was 0.00 in fact let me void your payment and give u this month back ! Nope wrong now they are fighting me for 44$ and if I don’t pay the 44 then I basically owe 170 for my prescription that won’t be covered screw u Oscar

First of all, the app is so convenient and easy to use. Well done!!! The company itself has been wonderful so far. Someone is always there for me, any time, day or night. Every contact I’ve had with them has been helpful and polite. The majority of them answer your questions and concerns on a personal basis, tailored to your situation. A few of them, and you can tell, answer from a script, but that only happened a couple of times, and they were still helpful. I also appreciate the follow up I receive. The company also gives incentives for self care and preventative care. Again, we’ll done!

The Concierge team is amazing! I’ve had to call a couple of times regarding bill payments and questions about medical care and every representative I’ve spoken to has made sure that my issues were resolved efficiently and effectively. On my last call, Audrey answered all of my questions and made sure I understood what the problem was as she worked with me to resolve it. The app’s layout is also very well organized and it makes it easy to find what I’m looking for. I really like the step synchronization since it makes me walk more now. Overall, I’ve had a great experience with Oscar!!

Having switched between multiple healthcare insurance companies, I can honestly say this is by far the most intuitive app for health insurance by far. I can literally do most everything for my insurance as needed through the app, without ever leaving the app! Don’t forget that you can chat with someone in the app much like a text message conversation, such a breeze. It’s refreshing seeing everything updated almost instantly. Now if only we could bridge doctors reports with the app, and recommendations, then it’d be even cooler!