KrogerRxSC

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Like many others have mentioned, this program is a life savor. My employer recently chose to do away with offering insurance and my son takes some rather expensive medications. $75 for a family is worth every penny when his medication without insurance was $300. With Kroger RX it is now $13. Now the app, I am running it IOS 8 plus with the latest updates and the app crashes after a few minutes of looking up drug prices. The screen goes totally white and locks up. I have to uninstall and reinstall to get it to work again. I’m giving it 3 stars because it is a great program and the app has potential. Hopefully a few tweaks and this can be a 5 star app.

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If you don’t have medical insurance this RX program is a Godsend!!! If you do have medical insurance, it will save you a lot of money! I recently lost my health insurance due to increased costs. I take 10 prescriptions a month. The cost is around $200 a month. I’ve been using GoodRX as a discount program to offset the cost of my medications. My pharmacy told me about that Kroger discount program for $36 a year. The first month I saved well over $36 on my prescriptions therefore it paid for itself. I downloaded the app so I would have my prescription discount card before mine came in the mail. This way I could look up prescription costs. The app is very slow and definitely needs updating and debugging!!! Sometimes when you go to certain places in the app you cannot go back or return to where you were previously. Then you just have to close the app and wait for hours for it to reset. I only gave my review a two star because of the maneuverability of the app and the problems the app has. Please fix the problems. The biggest problem is when you open the drug list there’s no way to get out of it. You then have to close the app and wait for hours for the app to reset so you can open it and use the app again. Thank you in advance for fixing your app. Heidi

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First, I spent a couple of hours researching and calculating to see if this would be a good deal for my husband’s prescriptions and we decided it would be a wonderful blessing as we are on a fixed income. I joined and my $36 fee was immediately deducted from my bank account. My problems are (1) in trying to transfer all of his Rx’s, the app won’t ‘pop up’ with the King Soopers I want to use even though it’s on the huge 43 page list of Kroger pharmacies. So there’s no way I can choose it to have his meds transferred. Also, (2) the app just wants me to join every time I open it even though I’ve already joined and have an existing account. And, as at least one other reviewer stated, (3) once you get on one page, there’s no way to get back to another page or where you were before! My husband has refills he will be needing very soon and it seems impossible at this point to transfer his Rx’s to our nearest King Soopers. These issues need fixed ASAP or I will be asking for my $36 to be refunded. We live in a rural area so it’s not easy to just run to the store to transfer. Help! Deb

Just install the app on iOS and had no issue logging in or updating my settings. Drug lookup worked for the few Rx drugs I tried it with. The app works, but could be better. I suspect some of the low star reviews may be resolved by a better user-interface flow. For example when searching for a drug - probably a very common activity - why not make drug searching available on the screen without having to tap the top left icon where all functionality appears? Could be a banner below the title bar with 2 button areas - one for Kroger Pharmacy Search, and one for Drug lookup. When you select drug lookup provide a frame where you enter the name and the dosage - you could make it really easy by dynamically updating common dosages in a list view while we are typing in the Drug name - once you have enough of the name to be sure what we are looking for. Then once found, add a Favorite icon that when we tap it, the drug and dosage becomes one of our favorites and then the home page of the app could list our favorites along with other information such as refill date, Nr of refills remaining etc for each of our favorites. Lots of other ideas if you are interested in making the app great and get 5 starts from Kroger customers. You can email me directly. Thanks for listening :)

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I am not reviewing the Rx plan. That has saved a great deal of money-I just requested refills, so I guess I will see what the amount is then. From my understanding-your first purchase is very low, but future purchases are more expensive. I’ll find out tomorrow. Now for the app. I find it useless. Yes you can search drugs and find out pricing. I want an app for my current meds, quick refill request and how much it will cost. I have to use another app for that and it’s even subpar. Get some lessons on Walgreens on how a pharmacy app should perform. I would love to know about my plan. When will it expire etc. just not a good, useful app at all