InstaBIZ: Business Banking App

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The option to settle foreign inward remittance is missing from the app entirely. Only way is to login on full fledge computer browser as corp website is not even fully compatible with mobile/small screen browsers to show check mark to accept terms on settlement page. The whole idea of these apps and responsive websites is to make things easier on the move, but developers of this app and website don’t do enough testing. UPI option is added but it does not work!! Always an error that this option is for sole users only. What’s the point of adding it on main screen!

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I’m a business owner having current account in ICICI bank , initially at the time of account opening they did multiple follow ups but when we got the account and all the employees salary accounts in the same bank ,the customer service is not at all a convenient, it’s been a year now till now ,having privilege banking accounts ,we don’t know who’s our banker .nobody takes the responsibility of addressing the concerns , I may not recommend ppl to think of icici for current account. Worst part is this IMobile and iBizz apps . Every time when I do a transaction and make a call to speak to executive it never happens within an hour . Every time verifications, and yet no result . Highly unsatisfactory service .

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I never saw such type bank in my life , this is worse than a govt bank 1) I have opened a current account last month but till now I have not received any debit card and other related documents, when I try to reaching them there is no facility to talk to them over call, just make confused ask me for many option non of any option is relevant. 2) I sent them many mails regarding this in the given mail id but I never received a single response . 3) before account opening they made many promises example they will assign a relationship manager for our business when I login to icici bank there is no such data . I’m regretting to dealing with this bank

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In Fund transfer within n outside bank, my actual transaction limit is more. But when I make payments, it restricts me to 5L. So, I use web version on my mobile browser to transfer funds. I have multiple accounts for different companies in this bank. While using mpin mode, when I log out and want to switch company, I can't do so. Implement a method, in which this app can store multiple set of login IDs. Whenever we want to switch between companies, we should select the stored details and type the respective password. Fingerprint login and transaction feature is missing which some other bank has implemented

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I also faced the same kind problem,Icici Customer service support is not meant for us, just they formality process according to they have trained and many of them there is a complaint mail to icici like step 1 step2 step 3 I think at some time it was very useful and problem raised was solved “asap” and now no use so I suggest Icici bank to work on the backdoor staff and also bank branch executives they are very annoying never reply to customer and do the service as fast as they are trained. But apart from this in my opinion Icici is “user friendly and their innovation is good in applications. And