RBL MyCard

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The very first day when I received credit card, I had installed RBL Card App. Trust me, this is the worst banking app I have ever used. Being software develop I can sense how brutally this app was been made. It is very uncomfortable and unsecured due to which I really do not recommend anyone to use it. Below are the flaws of app. 1. Performance- we you click on detailed statement you will never get any result. The progress keeps on loading. 2. Payment mode never works- once you click on payment and enter details and select net banking, it will never connect to payment gateway. 3. Finger touch keeps on popping up after exit. 4.Due date of RBL card is 3rd of every month and this cannot be changed. They keep maintenance of their system at this time and payment modes never work. This happened to me on month of Dec 2018 and never let me do payment on time which resulted financial charges. When I called customer service ( which is worstest, never gets connected, never get call back from them even if you wait for a week and worst part connecting to supervisors is such a pain that you need to be on hold in a call more than 30 mins), I just get feedback we will look into this issue and come back shortly which they never do. And many more issues with app. I am planning to cancel this card after this month statement by clearing all my debits and highly not recommend anybody.

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I recently visited of the fashion store and one of the RBL. agent explained about the futures of this bank and he said you not charge anything for this card. I said ok and I have received a platinum card which apply annual charges of 2000 plus GST. Later I got a call from of the agent saying that we are from RBL bank we see you have received new CC card I said yes they asked me did you activated your card I said no and I will not because I received a card which applies charges they okay sir we will exclude charges and they started telling my 16 numbers on CC card and valid date on the card. I asked how can you know all these I asked very serious and they disconnected the call later after 5 min I got a msg stating I total available amount debited which was frod call. And now bank is saying me to pay the debited amount before due date which is not fare. I request every one to not to choose this RBL bank which is not at all secure and please share this information to everyone.

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I would say DO NOT TRUST any service by RBL. 100% don’t trust them with your money. The app is quite basic and doesn’t give you detailed info on several things about your card. Even on their website you have to login to two different sites to get all info on your card and don’t expect extras just basics. >>However I’m more irked by their customer service They blocked my card for Security after entering 3 wrong PIN, then took dozens of calls and complaints on twitter etc to issue a replacement card - different card one level below the card I had! What kind of bank is this?

I have seen many negative reviews on this RBL app. Frankly speaking after seeing the reviews, I thought this app is really not good to use. But I just took a chance to install and see how it work. My experience after installing and using this app, I very happy with it. I have everything in one go. From my end I have no complaints. I would like to thank and appreciate the developers and team.

Hi I am happy abt using RBL CC. I am using other bank CC n their app too but no features like RBL bank app is given in that bank apps. Really love this app. Features like deactivate ur card n activate it again while u use it. Really it’s useful for online internet fraud transactions. Keep it up team. It’s a new innovation. It’s useful for the one who is using their card. Keep update new innovations like this. Hope for the best one.