Hello Alfred

I moved in to a new apartment on Friday and “Hello Alfred”’s Mo was there to let in the cable and WiFi installer, let in the new TV set up team, let in the land line installer, and let in the handyman to re-assemble my desk once it was moved. Thanks to Mo everyone got in when they needed to and cable, WiFi, TV and desk were up and running by the end of the move. In addition, Mo provided some home organization assistance for the master bedroom, master closet, and master bathroom that enabled me to get a good night’s sleep after a very long move in day. Thanks again to Mo and Hello Alfred for making move in day a super success!!! I would not have had a smooth move in without Hello Alfred!!! I am sold on the outstanding value and service and have already issued some new requests for my first official service this coming Wednesday!

If your building has Alfred or you are able to subscribe to it (not sure if they do solo subscriptions anymore?) then I highly recommend it! For busy professionals it’s a true lifesaver to never have to worry about grocery shopping, mailing that package before the post office closes, finding a reliable housekeeper and getting them to actually show up and clean, etc. Loving the new services I’m seeing in the app lately including smaller spot cleaning and breakfast options. The Alfred service team also works fiercely to make sure everything goes smoothly. They read and respond to all feedback and any help messages you send through the app. Kudos to Jon for answering at all hours!

If you’re lucky to live in a building that has this service, you’re in for a treat. Groceries delivered and put away for a small percentage, the trash taken out, your dishes loaded and unloaded from the dishwasher, packages dropped off for mailing, your living space lightly tidied up - what is included is amazing...your Alfred does it all. If you need additional things, most likely they can be arranged. The app is easy to use and the team is very responsive. I’ve only used the service for a few months, but already I can’t imagine my life without it. The team truly takes care of the little things so you can relax and enjoy life.

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If this company could get it together it would be a great service but.... 1. They emailed me to give me a free gift of wine, flowers, or chocolate... then never delivered. When I inquired the answer was “so sorry, it was a glitch on our end...”- 2. Sent me a survey about 50 pages long for a $10 discount.... never applied the discount. 3. First time home cleaners came the floor wasn’t cleaned, and they left a vase I bought in Spain on the couch for the dog to knock over. Said they would give $10 off next service. Never did 3. Second time the home cleaners came the knocked a magnet to the floor that I purchased in Italy... 4. The third time the home cleaners and Alfred came they did a terrible job. The duvet cover was left in the place they instructed, but made the bed without it forcing me to take the bed apart and remake. Did not vacuum the rug and I ended up doing it on my time off from work when I paid near $100 to have it done. Also left a broken down box for me to take out... again the price of the home cleaning isn’t cheap. And naturally the Alfred had no problem taking the tip I left. 5. The Alfred came in today... no home cleaners.... but yet charged me a $100 home cleaning fee.... and it’s almost impossible to get in touch with anyone after 2pm on a Friday. I’m over it. This company is truly disappointing when it had so much potential

They take care of me in a way that’s hard to describe. I get my life back knowing I have someone taking care of all the things that need to get done in life. The app is slick and I have a home manager that visits each week with groceries and laundry packages RX. I basically give them my to do list and am using them for more and more. It’s a great replacement to shopping online. If you use this service you’ll see what I mean, I don’t know how I lived without it. This company is actually amazing.