Fuzzy's Taco Shop

The app tells me to update and takes me to the app store which just offers to open the app which sends me right back to the update screen in the app. I think it is wanting me to update my IOS so it can update the app. I looked for a contact developer link but found nothing, hence the 3 star review as my only way to let the app developer know that I shouldn’t have to update my IOS to use there app. The old version should be made to work with previous IOS versions even if it means the user doesn’t get the new bells and whistles.

response required

I went to Fuzzy’s On Saturday and had my receipts to scan after we received our food. I scanned one receipt and it gave me credit. However, the other two receipts required that I waited 4 hours before I could scan my additional receipts. After waiting over six hours I try to scan my additional receipts with the same error message. The next morning I tried to scan the receipts within the three day window and still received an error message regarding the four hours between scans. I have sent three emails to Tech Support to no avail. I went to their website and clicked on contact us to let them know the problem. I have never heard back from using that method either. It would appear that Fuzzy’s no longer supports their app or the customers. It’s a shame.

response required

I like fuzzies but this app is just horrible, I’ve tried to use rewards points or rewards specials twice and both times it doesn’t tell you that redeeming the thing has to be done in person in front of the staff in order to redeem it and it expires in less than 10 minutes. The most recent buy one taco get one free on taco rewards day said you could even use it online so I hit it and there was no way to do it at least none that I could figure out and I can’t make it down to fuzzies in nine minutes and 30 seconds. It’s just a terrible terrible app and it’s turning me away from even using the app which is one of the big badges to going to fuzzies because you can skip the line.

response required

In the previous system, you simply received $10 for every $100 spent. If your order was $6.50, you kept the $3.50 balance and could use it later. Well worth it and kept me at Fuzzys over other options. Points system inflates price equivalent and locks in product options. You cannot take $3.50 off your bill, you have to take the entire 1250 points or nothing. My regular order is the brisket nachos—highly recommend. Retail is 7.99. But it takes 1250 points. In old system, I can get free nachos with rewards to spare after $100 spent. New system, I use all my rewards AND spent 25% more to get them. Bad “upgrade”. 5 stars to return to old system.

response required

We love the food, like the prices, but this Fuzzys will not survive at this intersection. They like to give the appearance of closing early and this will cost them their business. Any time we show up after 8pm (supposed to be open until 11) the stools are up on the tables, the lights are dimmed and the tea/lemons have all been emptied. There was one night we showed up at 9pm, all stools up, most lights off, TVs and music off, neon sign off, nobody at the front. You’d never know it was open if you didn’t open the unlocked front door. This is a standard for this location. They clearly don’t want to be here and soon they won’t be.