FleetAdvance

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We have been using comdata for the past 7 years. They have had their issues in the past but nothing like what I have been dealing with since the past 3 to 4 weeks now. The app will let me on to find fuel but that is all it is good for. I can't log in to see how much is on the card. I can't transfer money to my account and I have been to the pump and it wouldn't take either of my 2 cards. When I went inside the petro the cashier informed me that comdata had been down for several hours. The only way I can access my account is on my lap top. At least I'm not out of the system completely but the app is useless. When asked when it will be up and running again all I get for an answer is who knows.

After reading the other 1-star reviews, I wonder if we are using the same app. As an O/O, I want to save file dollars when I can and I’ve used this app for more than a year. I have had connection issues when I was in poor cell coverage, but not so much when I was in good coverage. Yes, I have had to learn to be more patient than I usually am, but it does the job well enough to ear four stars. If they improved the data transfer and smoothed out the GUI a bit, I might add the 5th star. I believe they will soon have to as Apple makes their security more robust. Until then, I will stick with ComData’s locator.

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I haven’t been able to check my balance in about 2 weeks. I thought maybe I was the only one until I read all the recent reviews. I would rate you in the negatives if I could. It seems like everyone is having the same problems I am. How convenient that this happens over the Holidays when you know people need to check their balance more than ever!! You want to steal from us? Because that is what you are doing. Fix this app ASAP. You know it doesn’t work unless you are all brain dead and haven’t even looked at it, then you are just incompetent fools that should all be fired. Do your job. Fix this app!!

Was working fine for the first 13 months until just before Christmas, but now it locks up when you try to log in. Search for fuel around area works, initial login page works, but when you enter password and hit login it freezes and you can’t see anything but the spinning wheel on the screen. What is the use of having a business app to keep track of money on a Corporate Card when you can’t log in, and their only suggestion is to talk to my carrier. Had same problem with the Motel app as well, before this problem. Now, it works but not the fuel card app.

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Works infrequently. If it wasn’t required by my employer, I’d have deleted it already. Although you can see previous transactions and current balance, the screen is grayed out and you see a spinning wheel. If you see that, you might as well close it, that’s all you get. One in maybe 15-20 attempts might be successful, not sure what makes a difference though. But if it’s going to work, it won’t be grayed out. To make transactions you have to call them using the number on the card. You can not rely on this app. Two years since an update? What company is this indifferent to their users? Oh yes, banks. Never mind.