CLC Lodging Hotel Locator

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App seems to work ok. But always have trouble checking in. It’s late and clerk would not check me because did not understand direct bill. Had same problem in manhattan ks last week and in joblin mo week before. Had to get clc staff on phone to get resolved this time. Took 45 min to check in because was on hold with clc for so long. Then clc person was rude. Motel staff always gives a bill for much then clc actually charges. Just gets confusing all around.

I have been a CLC user since before smartphones. It’s so much nicer than it was back then to find hotels that participate in the program. The one thing this app needs, to be able to book through the app instead of having to call the hotel. Other hotel apps like Concur, Expedia, etc all have this functionality. I can’t believe it would be too difficult. Other than that, I have no issues. The other issues I’ve had through the years are with relationships between individual hotels and CLC. That’s gotten better through the years but still a sticking point. I’ve gotten used to that.

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Extended stay America in Jacksonville,Florida is not an ideal location to stay at coming from a CLC member, and it is not okay to display it as an option on this app. This hotel does not provide receipts to CLC members and have no record of my multiple stays. The app continues to only provide me with only this hotel and Days Inn as options... when CLC has contracts with other hotels in the Jacksonville area. Why don't you just display ALL CLC accepted options, especially if the app doesn’t allow you to book it? Especially if the public is already aware of the other options the app doesn’t provide! This will promote more members to use the app because it will help us pick by price location and stars, all things every member considers when traveling.

I agree with other reviewers, it would be great to submit a review on particular hotels and to review hotel photos on the app. To read reviews and view the property now I have to locate the hotel by doing a google search first, reading others comments, and then contacting the hotel for a room. An update a month ago to the application has caused it to crash each time I try to open a saved hotel in my favorites list. Upon contacting the developer I was told it was connected to using the app on my Apple phone. Please improve our experience.

This is a good app. I use at least three times a week. I agree with one of the other reviews, it would be nice to leave reviews of the hotel/motel. There have been a few times when I called the hotel and asked about their “big truck” parking I’m told they have it. I get to the hotel and they only have room for one “big truck” and it’s already taken.