MacroPoint For Truckers

Once it is downloaded a broker need only shoot me a text. The text integrates with MacroPoint immediately allowing them to track me at all times. When I arrive and empty or load a trailer I just push a button. All liability is on the driver. State and federal laws against texting and driving apply. Even if I do not have the app MacroPoint can still track my phone via cell towers.

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As a carrier I am providing overall review of the app for multiple trucks we use this with. Very unreliable. Works flawlessly maybe 1 in every 4 times we set it up to track. Those aren’t good numbers. Often we are having drivers reset their phones and the app or reinstall the app all together. It sometimes will not integrate with Our customers system to provide them updates. Their customer service is very poor and either doesn’t respond to an issue or takes days to respond and then provides no real solution or fix. They seem to only be interested in charging carriers a monthly service fee for a service that is 25% reliable at best. Frankly I’m surprised they are still in business.

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After you guys updated it and changed it, it no longer works like it used to. Now I get multiple text messages saying I have to share my location even after I’ve already done that! On one load I received 11 text messages over the course of two days saying I needed to share my location even though it showed I was all set! One driver was even docked pay from the broker because he didn’t share his location even though he did and the app said he was all set! Also why is it draining my battery so fast!!? Get it together people!!! Fix your damned app!

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Good application, finally works with iPhone XS. However, you need to do something with current version. It keeps crashing every time when you try to look at active load details or view location history, something is messed up there.

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There’s no reason this app should only work when the location access is set to always. It should work when the location access is set to “only when in use”. I do not use this app for every load, and it does not need my location when I am not under a load requiring it; it is an invasion of privacy and drains my battery. Fix this feature and I’ll consider editing to a more favorable review.