Club Pilates

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Right off the bat, there is no barcode for checking into classes. I have only ever used my app for checking in. So now I have to ask the front desk staff to manually check me in. I miss seeing my upcoming schedule at a glance. Having to click in and out and always being bumped back to the current day is a pain. Looking for upcoming classes isn’t as easy. Lots of switching days and scrolling sideways and up and down. Just isn’t easy. I need something that’s a no brainer to use. I really don’t see any improvements with the new app. The old app was easy, simple and functional. Maybe having an update to the old app would have been a better way to go. At the very least, give us a barcode for checking into classes!

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I was forced to download 2.0 when my classes stopped showing up in the original version. What a disaster. What used to take one click or two, now takes multiple screens and sign ins. I travel to many Club Pilates studios which was the primary reason I joined. I live in Seattle for most of the year and have two studios I go to there. I spend several months a year in Phoenix and have 4 different studios near where I stay. Now I have to create a sign on for every studio I attend???? What the hell??? This is ridiculous. I rely on the app heavily because it was so convenient. It is now a complete disaster.

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The first app was much better. You can only see one week at a time when looking at classes, which is ridiculous. You also have to click on each individual date to look at clAsses, instead of just scrolling through the days. You can’t set a default club If one is your main club and you go to others as well and it seems to randomly pick one of your clubs when you look at the schedule, instead of staying on the last club you looked at. It’s also shown me the wrong club’s schedule. (I have club A selected, but it’s showing me the schedule for club B.)

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This app is not an improvement. Major issues. 1) still have not found where to see my waitlist status. When I select waitlist I only get the option to cancel. 2) I have passbook status and would like to have multiple studios associated with my profile. 3) liked getting a list of classes. Ok with looking at calendar but sometimes you just need a list. Fortunately I did not delete the original app and use it to augment the new one while it remains available. Hoping you address user issues soon!

I guess the new app has a bit cleaner look though I would have preferred an update instead. I miss the feature of seeing my upcoming schedule. Having to click on a particular day is annoying. I do like being able to track classes though I’d like to see a class count rather than waiting on a milestone badge. I do like that when checking the old app my schedule info is there and updated so I will use that as ling as possible