City Sports

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Read above. The most basic and vital information is hidden, try finding gym hours- I challenge you! Useless information is easiest to access. Instead of simple lists, you get a map inconveniently zoomed out.

I’m guessing that there’s been improvements after reading other complaints about the City Sports app. I’m able to see gym hours, my membership info, club locations, manager names, etc. I find signing in with my phone convenient too.

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I’ve tried to cancel my membership since November 2018....it’s now July 2019. No way to cancel or delete credit card from account through app. In person promises were made and never kept. This is why I hate joining gyms...every one of them is a scam.

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I can’t even access the options that they offer regarding my account. The only thing it works for is checking in at the gym and getting alerts from the kids Klub. Updating info won’t even open it just keeps “thinking”.

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The only thing this app is useful for is putting your ID card on your phone/watch. But every phone update it will stop working, and you can’t fix it without deleting it and reinstalling and re-logging in.