Bruegger's Bagels

I patronize the store in Brecksville, Ohio frequently and as I indicated I really enjoy the bagels and for that matter the soup. The individuals really seem to put an effort in to show that they care. The only issue I have is the coffee. Starbucks is much much better. Frequently I find my self going to SBUX for coffee and then ordering one of their sandwiches. If you had a better tasting coffee I might frequent your store more often. When I go to your facility it’s almost always a take home order and I stop at SNUX for coffee.

I am loving the points vs the re-fillable mug this year! The mug might be great for some....but definitely did not work for me. Too many times I simply forgot it. The app has been very easy to use and I like saving and spending points for items I want! Only draw back. If you for get to show the app if you are in a hurry then you lose out on points if you go back to the counter and ask for them to be added. I was told to call customer service and say I forgot to show the app. **suggestion** maybe allow a scanning feature in the app or a quick way to add your points. Obviously coming up with some sort of safety feature so some can’t add double points for a single visit.

Bruegger’s has the best bagels in town! The staff is friendly. The atmosphere is warm and inviting. They have something for everyone. I’m a vegan and they now offer Daiya dairy-free cream cheese, as well as hummus and sundried tomato paste. You can also add up to three free vegetables to a bagel, turning a simple bagel with cream cheese into an affordable and healthy sandwich. There are delicious bagel options like Whole Wheat and Whole Wheat Everything that not only taste good, but are good for you too. They even offer free refills on large fountain drinks.

This has been my favorite place since I was a teenager in the 90s. My husband worked there and I have been a weekly client for over 20 years. We now bring our kids. I wish there were more open in Rochester NY. There were 2 in Greece NY and since closing one location the other is now so crowded it’s hard. Since I’m there all the time anyways I do love this app. I have earned a lot and get a lot of free items. It’s a great system.

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My kids love the bagels so we go and get a dozen every week or so. They used to use a punch card reward system where you got a free dozen for every 12 dozen you bought. Now the force you to download an app, harvesting any data they do, and after buying a dozen a week for almost a year, I still don’t qualify for a free dozen. App is good because I realize I have spent more than $300 and not got any perks, but my plan is to hang on for a short while longer, then find another bagel shop. Second star for good info about how much money I spent, but no more stars because of loss of perks. Thanks, but no thanks Bruegger’s!