PrimoHoagies®

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Ordering using the app is ok. The problem is when it’s time to pay. No matter how many different ways you try it, this app will not save your credit card info. Every time you order, you have to re-enter your credit card info, which is an annoying waste of time!

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Took 30 minutes to place an order and when I finally got to put in my card information it kept telling, “Credit Card Number Required” even though my full card information was in there and correct. Just in case, I deleted my information and reentered it all again - only to receive the same message. I tried this 3 more times and then I got an error message saying “Error: Too Many Attempts.” After that, it wouldn’t let me put in any other card information - it just looked me out. I deleted the app - it’s terrible, don’t waste your time order online from somewhere else.

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Horrendous from the start. It’s like some guy is sending the account validation emails by hand. It’s 2020, that should be instant. Once you are able to validate your new acct, you can't login. Forget about linking your rewards account. Why are they 2 different things anyway? Primo really needs to scrap this app and start over with a different dev. Good thing we also have Jersey Mike’s in my town. Their app works just fine.

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App lets you initially login, but when you go to order it asks you to login again in the ordering section. This always errors out and leave you in a cycle of fail. Don’t think of trying to create another account either - that also fails. It just tells you your session is expired and you need to login again - even though you’re trying to create a new account.

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Can’t give 0 star. I installed the app. Took muck too long to find my existing account. Tried to find my local store, 30 minutes in I quit and deleted the app. I like Primo products. When I want a sandwich, I seek them out wherever I am. Primo needs improve or hire a competent technology associate. Or, spend the money on a higher speed service or get a server to replace a desktop.