Bleacher Report Live

I used to have a Samsung Note 8, and bought the Champions League Pass, to watch all the games on my phone. Every time I would try to watch a game, the game would start playing for a few seconds and then just freeze up, and then start again. I would freeze for most of the time and was unwatchable. I recently switched from my Note 8 to the IPhone 11 Pro Max for a completely different reason. And I was tired of BR football not working, but decided to give it one last chance thinking maybe the last time it didn’t work was because of my location. After finally purchasing the pass, and started watching it at the exact same location that it wasn’t working on my Note 8, it worked perfectly. There was no freezing, and it was completely live. I don’t know what the problem here was, but I’m just glad if works perfectly fine on my iPhone.

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If they didn’t have exclusive rights to the champions league and Europa league I would never use this ever. Have had billing and streaming issues every time I’ve purchased subscriptions. The latest was purchasing the monthly soccer package and after buying it on my Roku tv through the B/R Live app I never gained access for the game I actually wanted to watch. After spending 20 minutes logging in/out multiple times and trying to restore purchases I contacted the support. After the game was over I received a reply stating that there was no record of me buying the subscription (even though my bank account was already charged, it was on my Roku account immediately, and I bought it through the B/R Live app). Then had to email them back with screen shots proving I bought it. After another half hour they finally settled the matter and emailed me back saying only “please log out then log back in”. Also make sure you cancel your monthly subscription when the sport season ends, I still got charge for a month of the Champions league package last year after the season was over and there were no game that month.

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The app runs fine, but their service is horrendous. I’ve missed so many live games. Today I paid for a Europa league game and it didn’t even stream for the first 30 mins. This was a network problem everyone was experiencing. I had an issue where the sound didn’t link up with the video for an entire game. Another game I had it time out about every minute and would squeal and tell me what game I was watching. I’ve tweeted, emailed and tried to chat directly with their people and I haven’t even received a response let alone acknowledgment of a problem. No refund. I paid for a specific game and never got to watch it. BR live that doesn’t stream live games nor provide a replay in a timely manor. So disappointed. Fix your service!! You clearly have a monopoly on UEFA games so you don’t care about your consumers. I do hope it bites you and another carrier gets the rights. Like how are you not gonna play Europa league on tv?! It’s sad. I’ll take fox back any day if the week. Thank you fob listening to my Ted talk.

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B/R live is, at present, overpriced junk. I had the exact same issue as another recent review here. Attempted purchases of UEFA Champions League single games and the monthly subscription on both iPad and Apple TV with payment through the App Store. The purchases were successful through the App Store, but apparently not reflected on B/R's end. Refreshing the app and restoring the purchases did nothing. There is clearly some issue between the communication of purchases from Apple to B/R in anything close to a timely manner. Given the model of selling LIVE sports content, this issue is unacceptable. The game you wanted to watch will be over long before B/R has registered your purchase. I have had no similar issue making purchases with a third party like ESPN+, this is clearly an issue on B/R's end. Got in touch with unhelpful B/R customer service which did not resolve the issue. Missed the game I paid for, now just trying to get my money refunded. This service is in no way ready for prime time. Stay far away.

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This is my first experience with them and it seems like from the reviews that a lot of people have had similar issues. I downloaded it on Apple TV to watch the Tiger and Phil match and everything was fine until I exited the live stream a couple hours in. When I went back into the app it said there was a problem and try again later. I then forced closed it, reset the Apple TV, uninstalled the app a few times. Then it wouldn’t let me activate the app, again an error. This happened several times. It gave a customer service number under the help section which I called and it was some random electric company. The customer service rep said people have been calling all day trying to get Bleacher Report. How hard is it to verify a customer service number on your website? This is a major event and they stream many major events and somehow this gets past them? After 45 minutes of trying it finally let me activate the app again and it started streaming again. I was very careful not to chance it and exit again. Their coverage of The Match was also shotty and really seemed like a bunch of “sports guys” got together and decided they could run a golf event. Which doesn’t speak to the app itself but just shows that this is a B rate company. Very unimpressed with my experience with them. I doubt I will ever use them again unless I’m forced to.