beIN SPORTS CONNECT

Your testing is not rigorous enough. First I try to log in with Charter Spectrum and it constantly wants me to create a new account. Which it won’t accept. On phone or laptop. Basically an issue of lack of app testing. Something minor is broken and either you are understaffed or incompetent. Not sure which. My advice is to hire more people and ensure the testing is exhaustive. It’s annoying. Second -when it used to work - it took luck to figure out how to change language from Spanish to English when casting. It plays in English on phone but when you cast it changes to Spanish. Figured it out - it’s clumsy and situated where the close caption options are.

response required

You can tell Bein artificially increased the rating. If you look at the reviews all of the 5 stars are short and the usernames are so fake. In any case, for once, just once, Id like to enjoy watching a match on my phone using bein sports connect. Nearly every time I open the app I get the same exact message "I'm sorry were experience technical difficulties please try back on a few minutes". I'm not sure why I even subscribe to Bein. It's never working when I would actually like to use the service that I pay for. The app is up to date on the most recent version. Do you know how infuriating it is to have to watch that same freaking 30 second Disney World commercial over and over and over to try to and watch the match I would like to watch? Right after the ad it always refers back to the technical difficulties messages. The few times that the app is actually working you wait through several minutes of ads (yes starting with the Disney World one). Also, I have to say the tv schedule is ridiculous. Who wants to watch the regional bike championship of the English League Championship Playoffs????

response required

Since BeIN Sports has been in the USA, I cannot think of one time in the many years, that the application or the website has been reliable for streaming. Out of all the elite Sports networks (ESPN, NBC, Fox, TNT, ABC), by far BeIN sports has the absolute worst application/online streaming platform. After every update I am hopeful that the developers would resolve this issue, granted that they are aware, but with years of consistent on reliability, the appropriate parties must be aware. As much as I love this network for bringing elite world football to the USA, is difficult to enjoy your entertainment when the application/website streaming capability has been neglected. I encourage being sports developers to compare their experience with competitors to their own product and I’m sure they will be massively impressed on how far ahead their competitors are, in terms of quality. And… all of the standard issues increase exponentially on every El Classico, like clockwork...

response required

This app needs an upgrade ASAP! I used to have Sling TV and I would log in with that account to be able to stream on this app. Then I switched to a new provider and now I cannot log in with my new provider. Every time I try to do so, it asks me to create a new BeIN Connect account but when I put all the information in, it says the account already exists which makes no sense because I have tried with many different usernames and emails and I get the same message every single time. Please fix this. All I want is to be able to have a BeIN Connect account and once I am logged in, I want to be able to select who my provider is. That way if I ever switch providers again, I can simply switch my provider on my account and start streaming again.

response required

In its present form, this app is completely useless to me as a Charter Spectrum customer. And that’s not an exaggeration. I’ve had nothing but problems with this app for a long time now, both with login and with its normal functions (and I’m a very experienced user). I watch beIN all the time (big soccer fan), and it’s beyond maddening that beIN puts such meager, half-baked efforts into its app. I take no pleasure in writing such a negative review, but it’s high time that beIN gets its act together with this app. I can always depend, for example, on the NBC Sports app and the Fox Sports app to work flawlessly. But NOT beIN’s app. I can NEVER count on it. If beIN even hopes to one day be in the same league as these other sports networks, the least it can do is create an app that actually WORKS. — From a very unhappy beIN fan