Binge

Despite the very harsh and very negative reviews I have read, this app has made a very outstanding difference to its competitors! I’m in love with the easy access and many useful features such as being able to view seasons, episodes and entirely different shows all whilst still being able to view the show that is being streamed! Although many improvements can be made such as the content view, allowing us only to see the most desirable shows, it is clear that this app sets itself away from others by allowing us to view mainstream or lower levelled shows that they may not. I’m seriously in love and really supporting this app through its stages of improvement hopefully however I still enjoy being able to figure out and utilise its many unique features! Smaller things are quite bugging though such as an error telling me that I’m reaching maximum streaming limit when I have access to only two streams and I haven’t handed out a spare account or mentioned to anyways that I have subscribed to Binge. Pretty frustrating having to close the application to reopen it and continue streaming every 15 minutes

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I concur with the majority of other frustrated users leaving poor reviews. The app is terrible. Absolutely terrible. Have been using Binge since launch and watching content on my iPad, iphone, PC Browser, AndroidTV, Chromecast to my TV. Problems are universal. It’s just a terribly built platform. I can’t get S1E2 of a new show to play on ANY platform yet all other episodes play. Have deleted the app, reset devices, updated firmware and can’t get any response from Binge Tech support who have extremely limited office hours. Clearly the problem is on their end with the episode itself. They use a pathetic chatbot to troubleshoot then eventually tell you no one is available. No response from multiple attempts for help. Eventually had to miss the episode and try to figure out what I missed in the working episodes. PAAAATHETIC!!! Foxtel have had a streaming app for years - well before so many others. How on earth have they dropped the ball so badly with Binge? Will be cancelling soon and won’t try again for another year because it will take them that long or more to rebuild the app or plug the problems to death before its fit for purpose. If they’re still in business by then.

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Have had plenty of issues with this platform since it started. The main one is every 1-5 minutes I get a message saying that the maximum number of streams for my subscription has been reached. This makes no sense as I haven’t given anyone else access or used it on a different device. I even changed the password in case someone has been logging in with my information (don’t see how they could be) and the pop up came up straight after, so it’s clearly some issue from the Binge side. I was using the app today and it was working fine, got the pop up as always so I closed the app and reopened it. Now it’s not even opening properly. Everytime I open it it just stays on the first binge screen without the possibility to press anything. There was an available update for the app so I updated it and the problem consisted. Constant struggle to actually just watch the content, let alone enjoy the funcion of the app. The actual library of movies and tv shows is good but at the end of the day it’s not worth it when other streaming platforms have as much content with far better capabilities.

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I was able to watch a show for 5 mins before it tells me that I’ve reached the max number of screens when I’m the only one that has access to the account. Emailed customer service they told me it’s cause of my Chromecast is old it’s 2nd gen and I have a 3rd gen in another room and told me to watch it on my phone then my phone was showing the same message. Why would I wanna watch it on my phone in the first place? What’s the point of this streaming service if I have to watch it on my phone not that it works anyway. This app is poorly designed and customer service just blames it on you rather than trying to fix the bug. After the reading the reviews I’m not the only one with streaming issues. They told me to reset my password turn off my Chromecast turn off my phone then another customer service told me the same thing I’ve been doing that for 2 days and they keep telling me to do the same thing over and over Everytime I emailed customer service. Never had any issues with Netflix,Stan, and Hayu. I wouldn’t recommend this app.

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I know it’s only just been launched, but if they want my coin so late in the game in this saturated market, Binge will need to be the best at what they do, not just another content provider: So 1 star, and the jury’s still out if I’ll continue past the free trial, with my biggest issues being: - No TV App integration - Home indicator doesn’t disappear when watching content (resolved) - Can’t seem to select “Channels” from the main navigation. It might be in there, but good luck finding it - On iPhone, when selecting a genre it displays each option at the very bottom of the screen in one small row that you need to swipe across to view. 3 tiles across, vertical scroll...that’s how you should do it on a phone. - Can’t seem to be able to remove a mistakenly played show from the “up next” or “continue bingeing” list - No closed captions - Search is a wreck. For example, search “Tom Cruise” and a whole lot of unrelated content appears - There seems to be a bucketload of content that only seems to display after you select an item, which appears in the related section. The content I see here doesn’t seem to be discoverable in the main navigation?! So that’s my feedback for now. Hoping I don’t get one of those “Sorry you’re having trouble with Binge. So we can help you best, we require some more info” developer responses I keep seeing!