Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime! ACCESS YOUR ACCOUNT · Sign in has never been easier! Use Touch ID or Face ID for lightning-fast access to your loans! · Remember your Username ACCOUNT DETAILS AT YOUR FINGERTIPS · Visualize your loan balance · View your individual loan details · See a history of payments you've made · Update your contact information and manage saved bank accounts · Access your bills, letters, and tax documents MAKE PAYMENTS · Schedule payments quickly with saved bank accounts · Target payments to specific loans · Payoff loans (with current or future date quotes) MANAGE DIRECT DEBIT · View Direct Debit details · Suspend a scheduled Direct Debit payment · Cancel your Direct Debit agreement HELP CENTER · Access American Education Services contact information for obtaining customer support. · Submit account related customer support inquiries. PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS · Get payment estimates for repayment plans that best meet your goals · Change your payment due date · Review the status of your request for Income-Driven Repayment (IDR) Plans We have many new features on the horizon, so stay tuned for exciting new updates!