Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
With a new look and easy-to-use features, this app is the most convenient way to keep track of your loans from your mobile devices. It’s simple to check your balances, make payments, view previous transactions, and more. And now you can enroll your loans in auto debit right from the app. You can also view your Sallie Mae credit card balance on the home screen. You can sign in securely with your existing username and password—or Touch ID® or Face ID®—for easy iPhone® access. Get anytime, anywhere access from your mobile device with these features: • View account summary—student loans, personal loans, and credit cards—from the home screen • Pay the Current Amount Due and make custom payments on student and personal loans • NEW—Set up and manage automatic payments from your bank account • NEW—View the status of your loan applications • Receive notifications when your loan payment is due, past due, or posted • Get answers from support with in-app messages • Log in quickly with Touch ID or Face ID • Pay your Total Amount Due with Siri® • Track your credit health with a quarterly FICO® Score • Apply for a new loan from the app with pre-filled information • Provide feedback directly to Sallie Mae • Supports dark mode in iOS 13 Apple Watch® With the Sallie Mae app for Apple Watch, you can view and pay your Sallie Mae student loans’ Total Amount Due right from your watch. You can use the mobile app on your iPhone to change the payment date, amount, or bank account. The Sallie Mae mobile app has won an AVA Digital Award, Horizon Interactive Award, and Internet Advertising Competition Award. The Apple Watch app has won the AVA Digital Award and the Shorty Award. Note: To manage your Sallie Mae savings accounts, download the Sallie Mae Banking mobile app. Borrowers and cosigners who have an available FICO® Score and a Sallie Mae loan with a current balance greater than $0, may receive their score quarterly after the first disbursement of their loan. The FICO® Score provided to you is the FICO® Score 8 based on TransUnion data and is the same score that Sallie Mae uses, along with other information, to manage your account. FICO® Scores and associated educational content are provided solely for your own non-commercial personal review, use and benefit. This benefit may change or end in the future. FICO® is a registered trademark of the Fair Isaac Corporation in the United States and other countries. Sallie Mae Bank and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. Sallie Mae Bank and Fair Issac do not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. © 2020 Fair Isaac Corporation. All rights reserved. SALLIE MAE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, SERVICES, AND BENEFITS AT ANY TIME WITHOUT NOTICE. CHECK SALLIEMAE.COM FOR THE MOST UP-TO-DATE PRODUCT INFORMATION. ©2020 Sallie Mae Bank. All rights reserved. Sallie Mae, the Sallie Mae logo, and other Sallie Mae names and logos are service marks or registered service marks of Sallie Mae Bank. SLM Corporation and its subsidiaries, including Sallie Mae Bank, are not sponsored by or agencies of the United States of America.