Xercise4Less Gyms

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Hi, I have recently downloaded the new app for Xercise4Less but it’s not allowing me to book any classes or even see what classes are on. The old app has been deleted so I can’t use that one anymore! Very frustrating. I can see that you have replied to other reviews saying that due to classes not been full at the moment we should check the time table and then just turn up, I guess you have not attended some of the classes at the Bristol Gym where the classes are full. With the booking system you can see how many people are attending and at least know you have a spot. I really can’t believe that as an experienced gym operator you think that the booking system is not a good idea! If you did been any advice I guess a quick read of the reviews should tell you that the booking system needs to be re-introduced.

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Dunno what planet your so called ‘app’ experts are on, today we receive the latest ‘update’ to ‘ tidy up some bugs and improving performance’. WHAT????? Absolute no difference has been made with this ‘update’ Since you lot took over X4L you’re no more than a shambles! You told one of your members in Bristol that class bookings via the app are not needed DESPITE him informing you the opposite!! ARROGANCE !!!!! WHY do we not have the CLUB HUB? WHY was it removed? Surprisingly for you lot, the CLUB HUB WAS / IS a MASSIVE big deal for members (do you remember them)? It allows us to not only communicate but also to pass ideas /suggestions AND to say THANK YOU to Club management and MORE importantly to the PT’s / Instructors who have and still are doing a FABULOUS job in keeping us fit and well during these truly awful times we are living in. I assume you pay for ‘experts’ to set up your app?? You’re getting ripped off!! Get your act together then maybe we, the members ( who keep you in employment) may then be able to use the app as it was in a previous life.. Listen to your members!!!! Ps I’ve given you a One Star as it won’t accept ZERO! Paul

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Not told about the old app being removed, like others just found one day I couldn’t access it. Downloaded the new app, no classes, no hub board to talk to others who use my branch and to top it off you can’t use it yet to access the gym which is the main reason to have the app. Can’t give it 0 stars so it will have to be 1 star. Though currently this reflects the gym company as a whole right now.

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Similar to others, I found myself locked out of the old app. Not notified that a new one was available & found this out when I went to the App Store. Changed my password multiple times & it tells me that my details are not recognised so can’t log in at all. Not wasting any more time trying to get on this app & if you’re considering downloading it my advice is don’t bother, more hassle than its worth.

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Never got told about a new APP! Finally spoke to someone who told me to get this one and reset my password. Perfect or so I thought! The APP doesn’t work correctly! I can’t access any classes so not able to join anything! Only thing it seems to do is create an entry scan and show me workout 😟 On my way to the gym soon so will be having words. Come on Xercise4Less, fix the issues.