WorkPlan by Verizon Connect

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A phone company developing an elog. Hmmmmm. In order to go off duty after driving, I must first tap on duty, go thru its tap this and that, then hit off duty and tap this and that again. Instead of just signing the post trip at the end of the day, I have to sign the pre trip as well. It doesn’t allow lee-way such as 2 miles “free”(as some companies do) after duty status changes. Ex: leaving shipper- gives you time (2 free miles) towards reaching interstate. When on duty, forget about moving across the lot to hook to a box or park, it will put you on drive automatically. That’s where the 2free miles would come into play, instead of “oh yeah; gotta go into yard move,” tappity tappity . Then, more tappity tappity to get out of it. I have to keep checking the app due to it randomly changing my status. That’s just a few of the problems. My company uses this app. I hate it.

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Time to update my review, this thing is absolute garbage! I don’t understand how Verizon can charge a fee to use this crap. I’m only using it because this is what my company chose to go with, but believe me if I had a choice it wouldn’t be this. Since it became an eld last month it has been crap diagnostic/malfunction errors every day each time you change duty status this happens. Now it can’t calculate mileage correctly and for me that’s an absolute must as I’m being paid right from the odometer. Their technical support seems to know nothing about the garbage that Verizon is peddling here. Absolute garbage, do yourself a favor and purchase a more reliable app like Big Road or Keep Truckin, you’ll be glad you did

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As a fleet manager this product was supposed to make my job easier. This app is absolute junk. Even my tech savvy drivers struggle daily with the WorkPlan app. The WiFi connection is unreliable, the customer support is unbelievably bad, the web portal is complex and confusing. I honestly can’t say anything good about this product. I spend most of my day fighting this piece of garbage and not nearly enough time on other important tasks that I need to do. Luckily I found another product that I am trying out and after a couple days can already tell it is far superior to the Verizon WorkPlan App.

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With in the last month or so, this app has developed a problem. 90% of the time, after logging in, the app shuts down and stops tracking my driving/non driving time. When I bring it back up it meeds to log back in. I’ll still be assigned to the truck, but indicates that I’ve been driving or not driving the entire time. Was using iPhone 6 now iPhone 7. Same problem. So I cannot give it more than a one star rating.

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It’s a pain to use in general. It will log you unless you disable logging. Example: I park my truck, complete my logs, and sign out. BUT if I don’t disable location services, it will log me in when I drive home. Currently it’s completely dead as it doesn’t work with iOS 13. I would highly advise against this product, even though Telogis is a bit of the standard fleet program for small-medium sized trucks in a fleet.