Procore

I have used most of the construction software out there. I’ be taken the classes, read the recommended manuals and gotten a lot of sleep doing it. Construction by nature is far from boring, but construction software training....have you ever watched paint dry? ProCore is easy enough to use that if you have reasonable computer skills, know how to copy and paste, are comfortable with Excel, then you can use ProCore without requisite training. I’ve only found a couple of things that are hard to do. One is to upload a schedule into ProCore from Excel. I just tried to do this last week, only to discover that I need “ admin” priveledge to do so. The other is uploading photos from another source, like google photos. You. Can’t. You need to move your pix into your pictures then upload one by one to ProCore. If you try this on cellular wi-fi it’s going to fail 90% of the time. According to ProCore online help, that’s the nature of the beast. The rest of the software...pretty easy stuff.

We are a company of 50 employees who work multiple sites daily and after the first week of purchasing this product, we are pleased with the investment. We ended up purchasing the additional field productivity module on top of the essentials package as it is much more robust and will allow better field reporting with electronic signatures. This is a very powerful program and the setup time is very important but we believe to start saving time and have better reporting very soon. The desktop version is much more detailed as it should be to keep the field app simplified for the crews. We have been wanting to make the jump from paper for years and finally got the courage.

The interface with the phone app is lacking. When you sign docs, the app wont push the signature, even after you have wifi. Therefore all the time you are suppose to save with these programs get eaten up by having to resign, and resign, and resign and then maybe uf the stars are aligned it goes through after wasting hours if time just trying to get it to go through. The customer support will just blame you ir your device and not enlist their programmers to fix the algorithm. So here I am judged to be incompetent but I still cant get my F_____g signatures to take without multiple attempts. I could research ( using paper docs), find docs, write docs and move on before I get one signature in procore to be accepted. Where is the savings in that. Lets junk these programs and go back to what works. File cabinets and paper.

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You can tell that this app was not created for persons in the field, but instead was created by persons working in the office side. There are more issues than I can list here, most are basic fundamental necessities for us in the field, but Procore does not get it. Been using for a couple of years and I don't like this anymore now than when I first started. The daily report/manpower log is the worst and a lot of basic info such as equipment that a contractor is renting cannot even be tracked, but you can the track the number of hours running and idling. I don't need to track hours of idling equipment I need to track what the contractor has on site, when it was delivered and whom it belongs to so I can verify they are paid. Again NUMEROUS flaws that has taken years to dwindle down but still not much better.

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We signed up with Procore based on three factors. It was able to connect to Quickbooks,it had a time sheet option and we could create customized forms. We already knew its capabilities for project management, but we were told it could take care of all of our needs. What we weren’t told is that the Quickbooks connector is an additional 2,500 to the 12,500 we already spent. The ability to create forms is awful. Very limited on customization. Time sheets does not have a clock in and out option from the field. The office staff has to input it. We realized the issue within the second call and tried to get our money back. They are not willing to. I strongly suggest researching their competitors. Definitely not worth the 12,000 plus they want. That is just to get started. To get the full program costs even more. Plan to spend 20,000 once they get you!