Watts® Home

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The old app, Connect, wasn’t perfect but at least it worked. I wish I could give this app a negative star. For me, it takes approximately 2 minutes for the app to launch. And, instead of the landing page being my devices it’s the “add device” page. I then need to load my devices which takes another few seconds. I have one thermostat that it’s hot or miss whether the app will connect. Most times is days off-line. Wouldn’t mind, but it one of my main stats. I would stay away from these thermostats until they fix the bugs with the app. I’ve had nothing but trouble since this new version of the app was released. I’ve been working with tech support, and while they are very friendly, they haven’t solved my issues.

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Tekmar connect worked. This app, not so much. This app has had so many problems. I used to get great info right on the Tekmar app interface, that is hard to find or missing now. I got kicked off yesterday and no matter what I do, cannot get back in to monitor my 561’s. I will have to call AGAIN once they open. Not sure if it is Watts or their Microsoft link that is the issue. Spent a lot of money on Stats, very disappointing. Fortunately I can still monitor my buildings because I did not change all my stats. Also get tired of getting kicked off and having to re enter log in info quite often.

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I’ve never even written a review before. But this is so frustrating. The Tekmar app was at least predictable and worked! This translation has been awful. First not all the “devices” or zones transferred over. Second we were not able to Register some of the devices. The devices I was able to register— the temp says it’s on and at the temp set, but the room/zone is as cold as ice. Then, I couldn’t even get access to the app screen. Only bright white. Then it worked again. Then the next time it works over HALF of my zones are no longer appearing! WHAH?!?! Do I have any other choices? Good grief.

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Trying to move the dot on the circle when the dot is near the 12 clock position keeps opening the sliding left panel menu... as a quick fix please add up down arrows that we can click also in addition to this circular arc thing? See how Nest app has the 2 up down arrows at base of the arc thing? That’s in case the slider does not work. As a next “major” improvement, think of a way how one can easily adjust temperatures temporarily for each thermostat from home screen without having to drill down into each thermostat.

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The app only gives me one “scene” (Home) to control my heat. The away mode does not appear to be programmable and just turns everything off. I would like to be able to create a multiple “scenes” like Summer, Winter, Away, etc so I have more flexibility and don’t have to re-edit my single Home setting every time. Please add this feature. Look at how flexible the Lutron Caseta light app is for a good example.