WAPlanfinder

I can understand some of the frustration I read in other reviews (the website downtimes are really frustrating, but that makes the app more useful to me). That said, when you need to find out if your health plan has been renewed (and, consequently, whether or not you’ll be able to pay for your prescriptions ... tomorrow 😳😳🥺) it’s kind of an essential app ; ) Maybe not all people have that need, but I certainly did tonight. So I’m really thankful. 🙏🏻🙏🏻🙏🏻 There are sections of the app that direct you to the website, but that frustration is with the website, not the app. There are other sections of the app that still give you information when the website goes down. Just - as someone who knows: the website maintenance schedule isn’t likely to be the fault of the app developer. The developer almost certainly does not control that. Could the app go further? Sure. But the fluctuations in federal insurance policies have left states with a LOT of work. The fact that they have gotten this far in the amount of time they’ve had (while undoubtedly having to prepare in case things go a different direction) is pretty impressive. Tonight, I thought I might be uninsured (which would be a nightmare). I was incredibly thankful for this app tonight!

Hands down the easiest app I’ve used. Thank you for simplifying the process of getting information to there correct place.

ask user to change the rating

So far so good, but just stared using. Would really like to see optional TouchID feature so I don’t have to keep re-entering my password. However, when the account password is changed, for example through the website, then the app should require authentication with new / changed password before re-allowing access via TouchID. (standard security practice)

ask user to change the rating

Can’t use the app to pick a new plan so it is basically useless. And the website has scheduled maintenance everyday during the easiest time for many people like myself to use it to research plans. Y’all have all year to do maintenance and we only have a few weeks to pick so if you can’t do online from 10pm to 3am then you should at least be able to use the app. But the app just redirects me to the shut down website. That’s stupid and pointless.

So far I have been able to do everything I needed including scanning documents and submitting right through the App. It is very user friendly and robust. Great job.