Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.3
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
With the Regence app, you’ll get everything you need to seamlessly navigate your benefits. This navigation is organized around core areas of Care, Coverage, Costs and Support, making it easier for you to get where you want to go. In addition to helping you understand your coverage and claims, we’re connecting you with high-value, high-quality care at the right time in your care journey. This means: • Matching you with providers and clinical solutions that meet your needs • Communicating with you via your preferred channels, including SMS and email • Putting you in touch with human customer service professionals via chat and phone • Delivering personalized insights to help you make informed care decisions • Submitting claims with your device’s camera Finding and accessing care Find the right care option for your unique health needs, lifestyle and budget. Visit the Find care screen to use our provider search tool or connect with virtual doctors, behavioral health specialists, pharmacists and more. Personalized, in-app alerts Get personalized, actionable messages to help improve your health and well-being. Examples include safety recalls for a prescription or tailored recommendations to stop or switch a medication based on a more effective and/or affordable alternative. This helps you stay connected with your health plan throughout your health care journey. Comprehensive resources page Take advantage the full scope of your benefits through the comprehensive resources page. This is where you can access well-being, telehealth, behavioral health, and other solutions.
