Uno Pizzeria and Grill

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I am not able to give any stars, because this app has done and given me nothing. I tried to enter my check numbers for rewards twice so far, and it would not work. I contacted support which asked for the location, and weeks later asked for copies of both checks. The results? Well there aren’t any! I got no help and after two months, I opened another claim. That was over two weeks ago, and when I went to check my rewards...NOTHING. To add to the insult, I noticed that my first complaint had been marked solved. No help. No rewards. No work. NOTHING. This app, is, worth nothing to me. You’ve got to be kidding. I’m unable to post this review unless I click on at least one star. TAKE NOTE: I GIVE THIS APP ZERO STARS **UPDATE: After all this, my issues have been resolved. I am hoping my next trip does not go down the same path.**

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When I spend $60 on pizza from the app, I don’t expect to have to go to my email to get my order number then go back into the app and enter my order number for me to earn the rewards. It’s one step below giving me a piece of cardboard and punch a star in it each time I go.

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Cannot setup an account nor can I make an order without an error.

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Why have online ordering without online payment? Also I have used this app 5 times and 4 times the restaurant did not receive the order though I received an email confirmation. The order process needs to be revamped or just put the menu on GrubHub. I just ordered and again they did not receive the order because the fax was down. Who has a fax machine anymore. Please make ordering electronic. Food is very good which is why I keep ordering though I end up calling it in because I receive confirmation email but I like to pay before I pick it up so I call to pay and they say they did not receive order and then I read order from confirmation email. It's almost funny how bad this system is. With everything automated today it is rare to come across a train wreck of an ordering system like this.

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The Pizzeria Uno app has always been barely passable as a 'modern' app. However, with the latest update it has become completely unusable. Navigation is almost impossible, and god forbid you should tap anything resembling a back button...it kicks you all the way back to the base page. Horrible. I can't (and won't) order from Uno until this app is made usable again. (p.s.- for Uno corporate, you should fire your app developer and start from scratch. You really got sold a bill of goods...if it was my company, I would consider a lawsuit.)