UGA

The app is very jumpy; it’s not smooth at all. It does work for the bus stops and their routes which is primarily what I use it for. I tried using it to access Athena and ELC but it doesn’t remember my ID which makes it a hassle to use. Every time I login it links me to the login, then my settings that say they’ll remember my ID when I login. If this feature worked, I might use the app a lot more.

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You are supposed to be able to use the app to access the health center, registration, the online learning service, etc. none of these things are very stable on the computer, so when the app does decide to work, they still don’t load correctly or at all. That’s fine though - chances are the app will crash or misdirect you before you get to try whatever you wanted to use. How frustrating when we are increasingly expected to be able to access these services 24/7 and the tools to access them don’t work 99% of the time.

I use the app for its email feature and I use it primarily on my iPad, but it doesn’t rotate into a landscape version so I am stuck using it in the portrait orientation, which makes it extremely inconvenient to use my keyboard also.

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This was very useful and convenient up until we had to do the authentication through the duo app. Now I can’t get in ELC at all. It takes you to the page where it says it sent you the push to login through the duo app but when you open the duo app then hit the approve button, then go back to the UGA app, it just stays there and doesn’t do anything. The only way I can get into ELC is on a computer. It doesn’t even work is used through chrome app. Am on iPhone 7.

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Every time this app is updated it gets worse – harder to use and understand and there are less features that were really useful. Now I hate this app and it’s useless. Thanks for nothing UGA. This is why I can’t wait to graduate because they can’t help themselves but try to improve when it only makes it worse.