Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The Trinity Oaks Mortgage mobile app gives borrowers, real estate agents, sales agents, and loan officers the ability to submit a loan application, track the progress of the loan, receive real time updates as the loan moves through processing, and submit required documents via their mobile device. Users can verify loan information and status, receive push notification reminders for important dates (appraisal, closing date, rate lock, etc.) and remain engaged from origination to closing day. Other useful tools within the app include mortgage calculators, a glossary of mortgage terms and helpful videos to answer frequently asked questions that surface during the home financing process.
