THE OUTNET: UP TO 70% OFF

The app is easy to manage and purchase but think well as if the product comes damaged you will be frustrated like me. There was no other pair 40 and suddenly after i got 40.5 , a 40 is available but none can advise if its damaged. I got without tags, without travel pouch and authencity card # which the first returned pair had all. The after sales is so poor , its very stressful to get an answer . There are shops with apps which are a way better to deal with the staff. Exchange or return is easy to do but when you actually inquire something about a product none bother to take the inquired answered they refer to a quality check team who they dont communicate with. At a real shop is another treatment ! No comparasion

For those of you not in the know already This is THE place to be for THE best items each season to update your wardrobe or simply when you are ready to take the next step and choose a few new things to set yourself free for a total lift. This season it’s a shorter cut, slimmer skirt, long sleeve dress, with shoes and a bag to make your friends ask .”how does she look so Ab Fab ?” Sign on & click away, spring is just round the corner! Enjoy the new YOU! 💃💃🏻💃🏽

response required

Site is good, app is horrible. Multiple errors when trying to add items to wishlist. Once - a couple of times is okay, but this happens fairly often. Also, the inventory does this weird “loop” after filtering. It shows 900 items available but will cycle through the same 20-30 items. I thought I was losing my mind at first when I scrolled past an item I had scrolled by 3 times before. I also hate retail apps where you have to click on the item, then click a size to add it to your wishlist. It interrupts the flow of your User experience. Just have a little heart icon to the side like with Revolve/ShopBop/Farfetch/Luisaviaroma/Neiman Marcus/Saks/Literally everyone. It’s very annoying. Honestly of all the luxury online retailer apps out there (and I have literally all of them on my phone) this is definitely one of the worst. I don’t understand why everyone can’t just make their app like ShopBop’s, then we could all die happy

response required

I’ve been using the app for more than 2 years and watched it turning worse in terms of usability. There used to be a lot more filters I could choose to easily find the right product, then after last update the app removed some and combined some in a stupid way so the search became harder. this morning when I opened the app I was surprised even the size filter was gone, leaving only category and color... I really don’t want to click through every single piece to figure out if I can wear it or now. BTW “my designer” function stopped working since last update. My customized list of designers never got saved no matter how many times I set it up...

response required

I, like the other reviewer, thought I was going bananas. Seeing the same items over and over again while scrolling. I even called them to find out what happened to the size measurements. Who wants to purchase something, especially when it’s final sale only to find out a size Large, for example, is really is a size XS fit wise? They assured me they were “working on it”. That was over a year ago. Even handbags don’t indicate the size. Even called there once for size measurements on one item. Forget that. By the time they get back to you, about a week, the item is sold out.