Tank Utility

I’ve had this device for about a year which is used for my short term vacation rental in Lake Havasu, AZ. It’s worked well until last month when it stopped reading. Changed the lithium batteries as a precaution and it did not correct the problem. I emailed their support and they indicated they would replace my unit but they were out of stock with no indication of when it would be back in stock. But like most of these reviews indicate the device is fairly reliable and decently built, however the app is terrible. For example, I use the device to monitor the gallons used for 2-7 days at a time by my guests. It is extremely difficult sometimes to review a particular day when my only choice is to press on the graph. It can take a minute or more for the app to recognize the day I want to look at because there is no way to zoom in on one day so it reads temperature, the day before or day after instead. Maybe it’s my fat fingers but if I could zoom in my fingers would be able to click the correct day. Maybe have an option to show a “list” format for daily gallons used as well as the graph so I don’t waste my time messing with the app for so long. The app overall seems like there was no thought put into it. Get with a developer and make it user friendly with some forethought.

Have been using this app for few months. It does the very basic job of reporting propane usage. It needs updating. It’s slow. Graphs are basic. Doesn’t fit on current iPhone screen. There are so many things the developer could add to make it better but seems no releases have been done since 2015. Tank Utility , hire and intern or two and have them improve your app. Make the reading more reliable and less jumpy. Make the graphs easier to read. Wouldn’t it be great if you told users prices in their area? Wouldn’t it be great if you sent month reports on usage in comparison to neighbors.. something like what nest does. Your hardware would become more popular if your app was terrible. It’s almost 2020. I hope developer is working on radically improved app.

I’ve been using this product for 12+ months now and I have to say - this is one rock solid product - no questions asked! I live on the mid-coast of Maine (Downeast) and can attest to this unit being subjected to many sub-freezing days - rain - sleet - snow - ice - you get the picture... Most recently a tropical storm that wiped power out for 5 days. The unit and app didn’t skip a beat. Once the standby generator restored power and our internet re-connected - I was monitoring the fuel usage while on generator power remotely. One less thing to worry about when you’re told “trees are down everywhere!” Good news is no injuries and no damage. So... I just used the “Order” option for the first time. Waiting to see how that goes as I am down 150 gallons unexpectedly. Stuff like this always messes up our auto delivery. Since I’ve never used this option until now - I expect my “gas company” will be getting in touch with me to confirm the delivery. More later on that experience... All in all - this product has given me ZERO issues. I’d give it 6 (six) stars easily! Bob, Downeast

I’ve been using this for about a year now at a vacation home which has a large propane fired backup generator, heat as well as some propane appliances. It is very handy to know how my tank level is holding up during a prolonged power outage...as long as my internet provider is still up and running. I withheld one star because the 2015 version of this system doesn’t appear to have a battery level indicator. So I have to either wait until the battery dies or replace it in the late fall to be sure it won’t run out during the winter. You do need to have decent Wi-Fi signal near the tank and it makes sense to have the tank monitor mounted a few feet off the ground for better reception if you have an underground tank. I’m planning to buy the newest version of the monitor today.

Great app, I have 4 of these units installed in different locations on propane tanks. Very useful for making sure our propane vendors don’t let us run out. 2 requests: - battery level monitoring over time so we can proactively change batteries vs troubleshoot a wifi signal. - alert emails should have user set location names in them, not device IDs which are meaningless without looking them up.