SwannView Plus

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There is no reason this app should be this bad when the app is being paired with some of the best cameras available in the market. This app has not been updated in almost 3 years (2013), and a lot has changed capability-wise in terms of app development. The app is very slow to load, and the performance is always inconsistent. Both of these problems will deter most from purchasing as these items tend to be purchased for peace of mind and ease of use, both of which this app negates. I would love to see the functionality to adjust camera settings from the app be made available. The format should be redesigned to complement the many new available features of iOS 10. Also, once this has been updated, it would be nice to see a steady string of updates being made to address bugs and enhance performance based on feedback, which this app has not yet done. Maybe it would be best to consolidate the 10+ apps you have available on the App Store into one or two REALLY good apps. Please update or risk losing market share as users toss this product in favor of something that actually caters to the overall user-experience.

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This is a sad update to this app. Finally works in iOS 11 is the only good part of the update. While viewing in landscape mode you can’t swipe left to see more cameras or click cameras on the right side of the screen to go to full screen, nothing lines up when using AirPlay, get memory errors often. Swann has know since 2015 that Apple no longer used 32bit apps and still missed a 2.5 year deadline by a week to update their app. Now that we have the update, it’s the same 3 year old app with a new icon in iOS. My guess is that since the old app was never updated everyone will just have to deal with this buggy unfinished app or go spend money on a system form another company. Swann please do a real update and add support for Apple TV to show your customers that you are at least attempting to support your products and not just letting them die after you sell them.

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I bought a pair of these cameras to use at my home. They were a decent price compared to the competitors. They were HD and could be viewed on mobile devices which is really what sold me. I installed them myself. Was not happy with the video software on tv. Very outdated and low quality menu screens. After downloading this app I was completely dumbfounded. Every issue with the tv was the same with the app. Maybe worse. The videos take forever to load on your mobile device...sometimes they don't ever load. The quality is terrible and lots of lagging. You cannot playback from phone. At least it doesn't work on mine. The last time anything was updated was when it came out in 2013. It's not even 2013 quality. It's like 90s computer software. I checked out some other SwannView apps and they were all several years old also. Everything needs to be updated and modernized.

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This app is fine if you just want to live view your system. Before the update today, it would only play back the first 5 seconds of a recording. Now, it absolutely does not play back recordings at all. My system is on a 10 Mbit connection and I am on a 20 Mbit connection at a remote location, so bandwidth is not an issue when I am trying to view a 480p camera. We have multiple Swann systems but have decided to start replacing them with UniFi cameras in the near future. The main thing we want to do is playback remotely, and Swann can't figure out how to do that apparently. Also, the app is never updated. It has been updated literally twice in over a year. The playback issue that they cite as fixed in the new update was a problem since the last update in SUMMER 2016.

My app worked fine for the last year. All of the sudden it no longer works. Tried everything. Reconfigured, reset, delete/reinstall, change settings, etc. I cannot get it to work anymore. I used this app daily so it is really bothering me that I don't have access like I used to. UPDATE: This app is terrible. I have been getting notifications that the app would no longer work with newer versions of iOS. That day has now come and one of the primary reasons I purchased the app is no longer functioning. ZERO STARS. UPDATE September 28, 2017: App is working again! I have no complaints at this time as the app is functioning to my expectations. Hopefully Swan will pay closer attention to it this time and maintain and update it accordingly. UPDATE October 1, 2017: Can't slide through different camera frames. Double clicking on a camera does not make it full screen anymore. When changing phone position from portrait to landscape, the screen glitches and half the camera views get cut in half. Clearly the app developer is not a quality developer.