StyleWe Shopping

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I bought a dress from Stylewe for the first time, and the dresses arrived with each seam open with very obvious holes throughout the whole out layer. I asked for an exchange, and they replied it’s easier just for me (actually for them) to keep the faulty clothes, and they will issue a 15% refund. They told me to take the dress to a tailor to fix it. I live in the Bay Area and there’s nobody who would charge less than $20 for anything. Plus why should I go through the trouble for that? They emailed again and said they would offer 35% refund. But seriously, who else would let their customer pay for something faulty? I had told them, that originally I was just asking for an exchange, but now I want a refund and a prepaid shipping label so I can send the defective dress back to them. This is outrageous. If anybody want to pay for a bad quality dress, be my guest. Otherwise, no matter how pretty their photos look, please go somewhere else.

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The quality of clothing was much less than desirable. Sizes were not true and workmanship was terrible with mismatched arm lengths. The timeliness of delivery was more than 30 days and each piece of clothing came separately. Since returns are to be made to an address in China (at my cost), I waited to receive all items before making a return. Customer service was less than helpful and did not accept returns after 30 days although they did not uphold their 7-14 day shipping policy. After explaining that all items were not received for more than 30 days I was given the excuse that items took longer than usual to send due to volume but they did not accept my plea of wanting to return all items at once to conserve on $300+ cost to ship returns. StyleWe is completely unprofessional, unfair, and inconvenient. Do not shop through this website.

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My recent shopping experience were extremely horrible. Order was not delivered on time, I asked the service and they had no answer for a week. You ask them where is your stuff, Once they delivered, they will answer you. I got my order after one month. Quality is not good. Pant was short. I return all my stuff, and had to pay shipping fee my myself for around $20D, and since one month passed, I still don’t get my refund. They normally send email to inform me, but this time I didn’t get any information. No shipping information no refund information. They have only email customer services and no answer you at all. Don’t Don’t Don’t buy anything here, you will regret waste your time and money!

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Worse merchant ever in my professional life of over 40-years! I have been trying to make contact to return the poor quality merchandise but although they respond, they fail to provide the proper address where to return the merchandise. As the merchant does not provide a self-addressed return label. Inevitably the consumer is responsible to pay for shipping merchandise and further limited with the amount of time to return. I hope none of you get sucked into their unethical business practices. The photos of merchandise look amazing, but the quality of the materials and designs are extremely poor quality and should not even be for sale. Not even Wall Mart would sell such poor quality of merchandise.

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I purchased four items which were not as they were described online. The material was very cheap, itchy, poorly sewn seams and without structure. I returned the items by mail to the address provided. However, the company claims that they have not received the items. Yet, US postal tracking shows that it is in China. I have been trying to obtain a refund for the past 4 months. While in the process of writing my complaint letter to our state attorney general for unfair business practices, I conducted additional research. I have found that this is not the first time the exact same thing has happened to someone else. They returned merchandise that somehow made it to China but it is not in the company’s possession. Seems strange to me. Buyer beware.