Popjulia

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This is the worst company to deal with when you have a problem with clothes that are unacceptable! I bought one sweater that I thought was so cute and when I got it I couldn’t wait to wear it. I went out to dinner with my family. I got up to get my Grandson and this sweater TOTALLY FELL APART!!!!! I could not believe it! I was so embarrassed and I could not take it off because it was very cold. AWFUL!!! So, I received another sweater, just a plain blue pullover sweater. I put the sweater on and there was a huge hole at the bottom/front area!!!! I have been going back and forth with this lousy company regarding a full refund!!! They keep telling me that it was past the time to return an item! I DON’T WANT TO RETURN ANYTHING, I WANT MY MONEY BACK!!!!😡😡😡😡 TERRIBLE!!!DONT BUY ANYTHING FROM THIS CRAP COMPANY😡😡😡😡😡 NEXT, GOING TO LET THE BBB ABOUT THEM AND MAYBE I WILL GET MY MONEY BACK!!!😡😡😡

To be honest I kind of like this company. To be fair the shipping time is absolutely, the worst. Plus some of the quality of a couple dresses, tops, and bottoms aren’t the best. Most of them are extremely smaller than the normal size. But if you buy a dress or top thirty dollars or more the quality is most of the time pretty good. And if you order a larger size than you usually do they can be surprisingly comfortable and should fit. Just find the size on PopJulia that works best for you. I ordered three dresses and they were amazing. They were adorable and insanely soft. Over all there are ups and downs within this business. But if you order a dress $30 or more, the quality is mostly great. The stitching on my dresses are strong and are solid. Don’t forget to order a much bigger size than usual. And have patience waiting for your clothes to arrive. I waited and now have three soft and adorable dresses. Good Luck!

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I would give zero stars if I could. You need to be aware that it takes over 3 weeks to receive your order. Products are poor quality. In order to return something, you must pay shipping...again...and it is expensive. Right now, part of my order is lost. The last available tracking info for the product was on December 17 (I'm writing this on January 5). I placed the order on November 26! Customer service continues to tell me that they want me to try the product before they will refund my money! I can't seem to get them to understand that the package appears to be lost. Unfortunately, it seems I will never be refunded for the product I never received. Absolutely the most worst and most frustrating customer service I have ever dealt with (even worse than Comcast/Xfinity and trying to get answers from Verizon about cell phone bills!). Save yourself money and aggravation. Do not order from this company.

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I should read customers' review before making any purchase. I wish I can give them 0 star or lower. I ordered 5 items in order to save the shipping fee. I totally disappointed with all 5 items when I received them. They are totally different with pictures and materials look really cheap. When I tell them I want to return, they said the return fee is $60-$100 and I also have to pay other additional charges of any. It's higher than the amount of all items I want to return. I will NEVER EVER purchase anything from China anymore. They don't care of their reputation.

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Buyer beware DON'T BUY from the company. It's a scam, The return is horrible this shipment is very slow. The quality of work is horrible, what you see on the pictures is not what you get everything that I purchased two small. Not a regular size adult more like for a child or a petite woman (but still the quality is BAD)Now that I'm trying to get a refund they tell me they will only give me 15% of my money back, how do you like that when I spent $350. Just take my money. I feel like Burning these clothes up and sending them the ashes . This company is TRASH. I GAVE THEM ONE STAR BECAUSE THATS THE ONLY WAY TO GIVE A REVIEW. Because I deserve no stars.