Stock Yards Bank Mobile

Setting up an individual account or accounts with the same TIN or SSN was no problem. My situation, however, involves both personal and numerous business accounts with unique TINs that I was unable to add to app without the help of the SYB IT team. Within 24 hours, they managed to overcome their system “glitch” and get all my accounts and loans listed and accessible without further problems. It’s a fine tool to have in my pocket and gives me great accessibility while out of the office and away from my computer. 100%, just like their overall banking experience in person. 👏👏

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When we wrote a check to our daughter, they used the photograph option to deposit the check to their bank. The reduction was taken from our account with no automated entry as to what transpired. With electronic transfer our acct is very active so when this sum (large) was subtracted along with all the other everyday activity I was immediately concerned and suspicious. It wasn’t until the next day that the line item reduction appeared and a quick reconciliation by me had all remaining monies accounted for and I didn’t have to place a call to rectify the problem. Additionally, the ripple effect was so large that my balance remaining on days prior to this photo check appear in the red when in fact that wasn’t possible. I have no idea what caused this event. It had me very concerned that someone was hacking my acct or my identity had been compromised. With instantaneous transactions from seemingly every store we make a purchase at nowadays readily visible on your site at almost the moment they are made, events like this that are completely electronic and recommended should not happen.

I have been using this app since it was offered by SYB. It has improved and I’m pleased with each improvement. It won’t help you lose weight or make your teeth bright and white. It does what it is supposed to do— keeps track of one’s accounts, income (deposits), and allows one to effortlessly pay bills. I also use it to transfer funds from one account to another. I’ve never had an issue or found and error with this app. If your money is in SYB, you need this app to manage it.

I don’t usually rate anything but stockyards been good to me over the many years I’ve banked with them and when they added this app it made things that much more convenient. Can’t tell you the last time I’ve had to actually walk in. How cool is that. It’s a very easy to use app and has all the banking and bill pay right from my phone. Keep up the good work!!

While adjusting slowly (my problem for years) i find myself small in the theme of change. One outstanding problem from looking at your service is the “Extraordinary” delay in replacement of my card when ANY INTERRUPTIONS occur. I deliberately carry little cash I have no credit cards on purpose and for any down time i feel deserted by my Stockyard Bank for three days, consistently tempting me to change my 🏦 bank🙃 Sincerely, Chris Fajardo