Sricam

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And here we go again with another issue. Can you please see why suddenly my three sp012 suddenly quit working and show offline while my two sp013 cameras are still fine? It’s random and y’all continually have glitches in your system. I reset everything including unplugging all cameras to fully reset. Still nothing. All of my app settings are correct as I had them before any updates. Your making me regret ever buying your products. For safety sake, please get this fixed ASAP !! Is there a better app viewer I can use that’s comparable with your cameras?? Thank you

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Recently after bring up the App, it would first bring up popup box asking to use my location or turn on GPS! If you cancel, it won’t come up correctly. Other times it comes up first with the iPhone Settings. I reduced that and then I am able to access the camera page and select cameras. But every time now it bring the Settings first. How do I get it back to normal? Also, I took one of my cameras offline but don’t know the 6 digit camera number. How do I get that so I can re-add it to my app?

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Cameras worked great for 2 years. Updated 2 weeks ago and they all stopped working. The next update made them work on data only no WiFi (which was fine at least I could still use them). Then they got that fixed, but they would tune out several times before opening. Now another update and they only work on WiFi in my home. Which does me no good. I don’t need to use them while I’m home. Fix them please. It’s ridiculous to keep having so many updates.

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We have a couple of cameras and they will crash or say they’re offline even though the light shows they’re online. Our internet works just fine. This problem happens with hardwire and WiFi connections. The app is rather difficult to navigate, there’s no explanation or definitions of what does what or how to change XYZ. This is the true definition of, you get what you pay for! Will not purchase anymore of these products and will keep them as a back up only!

It does the job. The app is a little like the first website created on the internet. My only complaint is that the mute button can’t be permanently on. When I open the cameras at work it suddenly blares whatever noise even when my phone is silent. It’s a little more than annoying.