Sonder - A Better Way To Stay

My one suggestion for improvement is to allow for the ability to make additional reservations from the app once a reservation has been confirmed. I couldn’t get back to the listing search screen once my reservation was confirmed in the app.

stayed in a Sonder unit in San Diego last weekend and it was just amazing. We got a 2br condo for less than a standard hotel room.. will definitely be using Sonder for all my future travels!

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I booked with Sonder through Airbnb and was promoted to download their app. As I was traveling abroad, I thought the app would help make communications easier but the app isn’t really helpful unless you book directly through Sonder. The app also just contains a ton of web links so save yourself the headache and keep communication within Airbnb!

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Not sure why Sonder created an app if consumers can’t book a place to stay via the app — you know, the basic function of the company’s entire business model. Oh right, the app helps me “keep my reservations details at hand.” I guess there’s no other technology — such as email — that could do this. Disappointing digital consumer experience thus far.

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I booked an apartment through one of their partner sites and then received a message directing me to get the Sonder app to access details of my reservation. It’s a scam to get marketing info. The reservations made through partner sites don’t actually live on the app. They just gain your marketing info and try to promote future reservations. Don’t bother!