Six Flags

We suffered through hurricane Michael. Now at the end of the summer we are just about to have our home rebuilt and have our lives back. We bought platinum memberships to six flags and came here for an end of the summer fun before school starts family vacation. Six flags has been awesome. We got the platinum flash pass and the experience was improved 10 fold by having that added feature. It’s like having a park super power to skip all the lines and just say let’s go do that then go do it. Thank you six flags for letting us unwind and forget about the mess at home for a little while!!! We will definitely be back...

We just got memberships, when asking at the guest services about how to earn rewards for rides I was met with “uhh, I don’t know really”. Basically told me we only earn when they scan out membership when we walk in, and that’s it. I know Darien is a newer addition to six flags, but if it’s going to be under that name, then maybe you should work to improve guest experience to be more in line with the remainder of Six Flags parks. I don’t see an interactive map, just the regular one. I would love to be able to earn all of the rewards for rides we go on. Maybe I can update this review, if anything changes in the future. Looking forward to the mobile food ordering, because yesterday’s counter experience was underwhelming. One person working at a stand on a busy, scorching Saturday. But overall, it’s a decent app that allows me to have all of our memberships in one place.

Went to New England six flags for the first time yesterday and have to say I wasn’t to much pleased with a few things. A few of the rides that I had wanted to go on which was a main reason for going were closed, when riding food it took an hour for me to get a burger and fries and once I did get to place my order they really weren’t organized with handing the food out in order. The customers had to hand their recipes to the workers and ask them for their food and if we didn’t we stood there lost with no direction. Also when ordering fried dough I asked for light powder and I ended up getting more then looked like cane on it if I would have just asked for it on normally. As this will not keep me from the park I found it a little disappointing for my first experience at the New England park.

I like the app but I did notice that there are two issues with it. When checking in for rides for the rewards some of them don’t even work. Like I’ll be right at the gate for the ride and can’t check in. The other thing that I noticed is it’s really hard to find out how to reserve parking. This is on the app and even on the website. It took me like 15 minutes to find the reservation button. Other people reported the same issue. Other than that, great app!

My experience at Six Flags White Water was less than desirable but only because of the food service representatives. I will not go into great detail because I did go to guest services and discuss my concerns with the representative. My suggestions are to have just some kiosks for DRINKS ONLY, designated cue lines for all restaurants, an ordering system that helps the food service employees deliver food to the customers in the order that they were in line. There is apparently NO system in place now to fill customer orders. If Six Flags White Water will fix their food service problems, they will create a much nicer experience for their customers.