ShopRite

I have a Great Pharmacist at My Shop Rite so the few issues I have with the APP get taken care of. I just hate wasting Her time with something should be at My fingertips. The APP needs to keep Medications I take longer in History. Some I take once ever spring. When go to fill the Script it is gone. Also a issue does not tell You when last filled a Script wish it did. And biggest problem and do not know why it is set up this way. Why in there no warning when a script needs to be refilled. I hate auto refills at the Pharmacy. Always have medications no longer taking or I do not need yet. I wish the APP had that feature just to let Me know My refill is due soon. This way I have a chance talk to My Doctor first . Some my diabetic meds change doses month to mouth . And some only take when need. A one month supply can last 2 or more. And I hate having unneeded medication around so auto refill for as nice it is for you is a hassle for Me. A warning in app would stop excess waste of Pharmacist time. Having to look up info on medications being taken. When last filled and Auto filling unneeded scripts.

Nice to have a delivery service but unfortunately there is always mistakes in the products they send which are different from those I ordered, as well as amounts in that I would order one product and receive more than I ordered. There were times when I would get less and not more. Ordering a half a pound of grapes but receiving a quarter pound witch amounts to nothing more than a few grapes. Apparently, when they updated their entire site or year or so ago, it was filled with way too many glitches which was causing these mistakes. Though it’s gotten better, it’s still very faulty The women and men who work in the delivery department are very helpful and courteous so it’s a shame I have to give this honest review which is far from positive but there is no way I can give an exact figure of how much money I threw away by receiving the wrong product which though it may be five or six dollars, rather than exchange it I just dump it due to time restraints which I would consider those mistakes for worse then the ones I wrote about first. Having never enjoyed food shopping, I continue to still use their delivery service, But slowly have change my shopping habits and now use their delivery service a whole lot less. I have to say that since they in large the store, there fish department and they’re fresh meat department and deli, was not offering The same quality as they had for so many years prior to the expansion.

I truly don't know what I would do without this app! It has changed my life!!! I can now spend more time with my family, also not lose my mind inside of shop rite with 3 kids!! I was spending so much more money going inside with kids because they we're just tossing snack after snack in the cart! Now I get the ones they love and can keep on top of there stock they need. This app is convenient! Saves your past orders so all the stuff I get weekly is so easy to just add to cart instead of looking for it. Also during the week if I think of something new I need that I don't want to forget to get I just open the app and add to cart then and it saves it for me till the weekend when I place my order. Props also to the Nutley NJ shoprite women who pick me awesome produce and always call me and are so helpful if something needs to be switched out!! Thank you guys for being awesome!!! ♥️-Leone Mom

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If you are going to offer services like online pick up, then do it right. The staff is wonderful. It’s obviously a service that consumers want, even though ShopRite charges a fee when other big box stores do not. The pick up schedule is booked out for days at a time when other stores offer same day pick up (and even delivery). Also, It is frustrating to get part way through your grocery list and have the website or app boot you out of your coveted time slot, especially when it was the last open slot for days. For some of us with health issues, pick up is not just an option, it is sometimes a necessity. If you are going to really get into online retailing, then upgrade your system because you’ve already outgrown it (that’s a good thing). Suggestion: maybe put a cart corral near the disabled parking, because you wouldn’t believe how much easier that makes it for people who are already exhausted/in pain after shopping.

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As others have mentioned, there were problems in registering the account. Finally did through internet rather than app and after several attempts managed to log in. But then couldn’t add anything to the grocery list. It kept failing. I tried to set up lists. That would work either. I then looked at the ratings / reviews others left (should have done that before I got the app) and saw that many other people were having the same problems. Looks like tech replies to the comments but it doesn’t look like anything actually gets fixed. You know what does work? Wegmans App! I’m going back to that it’s a nicer store anyway. Just a little farther away. Update: I finally got feedback from the developer today, September 19. Although I’m appreciative that they did reply, it took quite a while. So long in fact that I had to go back and look at what I wrote here months ago. The response from the developer was to update the app as the new version may have fixed the bugs. I’m not really interested at this point. I deleted it after my original review post.