SELCO CCU Mobile Banking

Good app, easy to use and has pretty much anything you need for mobile banking. However, the app fails to meet customer needs for mobile transfers. Whenever a mobile transaction is made, the transaction note becomes 'Mobile transfer'. There is no option to change this. When looking back on my transaction history I do not always remember what those transfers were for. Because of this I have not other choice but to make all transfers from home, which is very inconvenient. Selco missed the boat on this one. I cannot do mobile banking the way I would like to, which brings my review down from 5 stars to 3 stars. Would really like to see this overlooked feature soon as it should have been included in the release of the app.

This app generally works great if you're someone like me who just likes to check in with checkings & savings and make transfers from one to the other every once in a while. My only issue is that the mobile deposit is hit or miss. Sometimes, I take the pictures and it goes right through. However, more times than not the deposit is "pending" for three or more days before it's actually in my account. That's the only flaw in my opinion.

Over the past few years Selco has made big strides improving their mobile app. It has most features you can find from using the web version and beats out many other banking mobile apps Ive used. Touch ID login is great. The only thing that I find is missing is the ability to manage recurring transfers. For instance, I have several recurring transfers in my account that transfer to other shares in the same account. Its not something I do every day, but it is a feature that I need a few times a year. Great job Selco on having a great mobile experience!

Nothing flashy or fancy but gets the job done. Would like to have the option for giving a description for transfers using the app. —— I like the new update. We can now leave descriptions for transfers which was a long overdue feature. App has a fresh new look. Some new items for the wish list: 1) Ability to initiate IRA transfers using the app. 2) Save another member as a transfer option (like you can save payees in Bill Pay). We use this feature quite a bit in my house and it would be nice to not need to enter the recipient’s account information each time we transfer money. 3) I feel like the account info for each account takes up a lot of unnecessary real estate. I have a bunch of different shares that I use for budgeting purposes and I have to do a lot of scrolling to see all of my accounts, whereas I had a full snapshot on the old app. It would be nice to have some customization ability there. Keep up the good work, Selco!

The app is easy to use and navigate, especially with the facial recognition feature. I use it for almost everything - scheduling bill pay, transferring funds, even opened a new certificate of deposit. I also like the alerts that can be set up. I have several in place to let me know when an automatic deposit is received into my checking account and another alerting me when my balance drops below a certain threshold.