Schlage Home

Firstly, the app keeps getting better, it was minimal at first but now has schedules and a little more and thankfully tells you who/how the lock was activated (by the Schlage app only). I can’t believe more people haven’t used the app or bought the lock. Been over 2yrs and I haven’t even changed the AA batteries - still 36% battery. I use AppleTV and HomeKit, I tell my phone all the time to lock or check if it locked/unlocked. Works great with the iWatch and always responsive almost always within 5seconds the lock is activated. I have had a few issues here and there, no more than any other electronic device that’s works nearly flawless. I bought two more Sense locks for the other doors a year later. Quality built construction lock, just keep working on the app and I will continue to tell others this is a must buy tool for a smart home and a seamless way to monitor the locks throughout. The reviews are just outright user error, lack of patience, outdated phone/device, one even said it only works within 30’ because of BlueTooth - its WiFi.

We like the lock and being able to check the status and unlock/lock from the app. We have dogs, so this nice to give the neighbor kid access when we are gone to care for the dogs. My biggest suggestion and peeve with the lock: We wish there was a way to schedule the door with time of day to lock or unlock. It’s really annoying to have the only option to lock it after only a few seconds or minutes, especially since it is a door we use regularly throughout the day. It would be nice to set it to lock at specific times instead. We don’t use the auto lock delay because it is so annoying to have to unlock the door every time we go in or out. I will improve our rating if you add this feature!

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In theory this could be the best app in the App Store. Unfortunately it was left in an immature state and is very unreliable. The communication between the lock and the app is unreliable, unpredictable, inconsistent, generally loses connection to each other, and is not synchronized. The app does not talk directly to the lock when in close range so it requires the use of the internet, which causes a huge delay. Tech support is sub-par. I would have one of their locks on every door if it worked as advertised. Good luck if you go with this Schlage. It’s obvious they don’t quite get the digital thing yet, and they don’t seem to want to move forward either. Everyone who comes to my house loves the concept and wants one when they 1st see it, but then I show them how it doesn’t really work right. Then they realize they don’t want it anymore. It’s a real shame too, because it could have been great. It’s been at least a year now that I have been using it and I don’t see any progress with improvements. Sorry Schlage, your old fashion locks rock but your smart locks are a black eye on your name because the app is so bad.

I bought a cheap combination lock for an “owner’s closet”. After spending nearly 4 frustrating hours trying to get it set up, I decided to install the Schlage; what a stark contrast. The Schlage product was obviously ver well built and the attention to detail was even more pronounced in the installation directions. Not only were there complete and concise written directions but there were also a step-by-step smartphone instructions complete with videos! The only hiccup I had was that it took me a few tries to connect to the WiFi but that’s not there fault. I quickly and easily added multiple users with varying degrees of access. Although I haven’t yet tried the voice activation, we love it!!

I have had a Schlage electronic dead bolt on my front door for over 2 years now. It has operated flawlessly and remotely from my i-phone application without failing once. This is essential for me cause I am totally bed-bound at the moment recovering from a serious auto accident. Also since it is battery controlled, when there is a brown out or black out the operation of my door is unaffected. Finally, when being transported from the house for a doctor’s visit or for PT Therapy,, the application immediately reconnects to my Wi Fi when returning home outside of the home without fail. The batteries last for months without needing changing. I recommend it highly for anyone needing help in unlocking and answering the door.