Roborock

I felt compelled to write a review because of all the low reviews by people that don’t understand that this app only works with the newer generation S4, S5 Max, and S6. The original S5 is not supported by this app. For older hardware you need to use the Mi Home app. I can understand that owners of older hardware want the new app to to support their robot, but they plainly state that the app only supports these robots so users with incompatible hardware blasting it seems unfair. I do think Roborock should find a way to get all the robots under one app and just limit them to their capabilities within it for simplicity. I can say that for my supported hardware (S5 Max), this app works great. The mapping is great, no go and no mop zones work flawlessly. I was able to draw a box in the app and zone clean it. Google Home integration works, though I had a couple days of outage. I was able to create rooms out my open floor plan and have it clean specific rooms. The app also notifies you when the robot has completed cleaning. Really happy with both the robot and the app. It’s unfortunate that the ratings are so low. Having a good app was really important to me as I was researching what robot vacuum to buy and if I hadn’t taken the time to read the reviews and understand they were almost all disgruntled customers with unsupported hardware I might have missed out on buying one that I’m super happy with.

I have a Roborock S6 and it works mostly fine. It is a pleasure to have this automation. But it is a pain when it stumbles on basic things that are easily fixed in the app: -there needs to be an option to ignore the cliff sensors (globally and by room). If you have a rug or carpet that is dark, the sensors think it’s a black chasm and won’t climb it. We rely on using scotch tape and aluminum foil to foil the sensors. Fix this!! -there needs to be an option for direct drive (RC style) to move the robot out of a jam when you are not home. Pin and Go is a good step, but sometimes we just need it to move in a direction and damm the torpedoes!

I originally used the Mi Home app and then saw some posts where this app works for the S6. It connected easily, transferred all my settings, and then deactivated my Roborock in Mi Home. Nice! The onboarding process was the same as Mi Home. So you do have to pay attention to what it is telling you to do as you step thru the process. This app works pretty much the same, but seems a bit more refined. I love being able to divide the rooms into zones and sending the robot to do specific rooms.

The vacuum itself is unbelievably great, but it’s hampered slightly by its less than average app. This app still needs LOTS of polish. From handling multiple maps, to Google Assistant support, features that exist in Mi Home but not on this app, and overall user interface (which currently looks like an intern or inexperienced programmer developed). However, having said all the negatives, I think the app allows users to accomplish all the necessary tasks required for operating the vacuum (Roborock S6). I would still highly recommend the Roborock S6 to anyone despite the minor shortcomings of its associated app.

Leaving this because all the reviewers here seem to not know how to read a product page. We bought the S6 and both my wife and I connected to the robot. It seems to work well. Setup could have been a bit simpler (maybe look at how Alexa does set up) but overall we're very happy 😊. Good thing we read the page before getting salty!