Ride Circuit

I can’t understand why the drivers cancel the request after they accept them. It’s unprofessional...is it because the ride is free. Other times you request a ride and you see them but no one accept the ride. They need more drivers so it can run smoothly. Their was a time when a driver cancels the rides and just be sitting and not moving. Or say they don’t have enough power to pick me up. 😞 Maybe you need better reliable drivers in Hollywood Florida because all the drivers be busy or they pick up who they want. Circuit drivers will park until it’s time to get off the cancel the ride request 👎🏻👎🏻👎🏻

This is a wonderful idea and when I’ve been able to use it has been life-saving but in the other side the application is not really working. The driver is not always getting notification when you request a pick up. To you It is showing that the request is being done. You can be waiting and see your driver passed in front of you and they have no idear that they have to pick you up. On the other side it’s’s been two days that I’ve been requesting pick ups and I have been receiving a message with no drivers available consistently. When I’ve asked drivers if they were very busy they were surprise and said they weren’t. so I don’t know what happened but it’s really a pity. Hope they get to tune the App so it works well. All the rest is fantastic, the idea, the service and especially the drivers are all wonderful and they really make their best to accommodate you. I’m using the Williamsburg, NY service.

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I think this is such a wonderful idea to help reduce traffic within the areas of downtown San Diego. I’ve had trouble catching a ride using the app and it’s very hit or miss for me. When I catch a ride in a timely manner and I have a pleasant driver it’s the most wonderful thing. However, I have been left with a very bad feeling ever since one of the drivers made an off-the-cuff comment about how local San Diegans are cheap and never tip whereas tourists always do tip. I have to be honest, I didn’t realize tipping was a part of the experience and I awkwardly fumbled for some some dollars in my wallet only to find that I didn’t have any, which made the remainder of my ride incredibly awkward for me. I didn’t want to tell her I was local nor did I want to tell her I was a tourist because either way I would be judged. Quite frankly I haven’t taken a ride since and I used to use it all the time; that is, when I could catch a ride. That experience just made me feel very awkward and awful and I haven’t quite been able to shake it.

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I don’t want to complain too much since this is a free service but the app rarely shows an accurate location of the drivers. For example, at this moment I’ve been waiting for 25 minutes despite the app showing that the driver is one minute away the entire time. I can’t even gauge the vehicle’s distance as the icon isn’t even appearing on the map. In another instance I was told that the vehicle had arrived but it was no where in sight and the icon was also missing. When I cancelled the ride I was berated by the supervisor and the same vehicle was assigned again, this time showing the distance to be a mile away. When it’s working it’s a great service but it’s too hit or miss!

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App is hit or miss, you just never know if/when you’ll be picked or how long it would take before a driver gets to you. There have been times I’ve requested a ride up to 45 minutes in advance and end up canceling the ride because the driver never appeared. There have also been a couple of times when a cart showed up before notifying me that it was on its way. Another annoyance is the fact that the cart can be just a street from you yet it’ll be “finishing a ride” and drive to the other side of Downtown when more often than not, that’s where your final destination is. I can understand if the cart is full but that is rarely the case. Small reroutes to pick up passengers would be nice if it means less wait times. The app in my opinion is very unreliable. An ETA before pick up would be huge.