Renasant Mobile

I’ve been a customer of Renasant Bank 4 many years. This business relationship started out as a result of a falling out with my wife who I lost confidence in handling our $ & joint banking together at Bank Corp South. But this turned out to be a great blessing for me! I love how all the personal have treated me so fantastically with tremendous banking service 4 all these years! I remember when it was named appropriately the people’s bank! Every there has always worked hard to meet all my banking needs; especially doing what was needed by phone when I was away on the road & couldn’t get home to handle some immediate needed monetary business transactions related to my trucking business! Thanks to my bank representative Mrs. Norma McMillan & all the good people at Renasant Bank 4 all these many years of great banking service to make my business life so much easier & more fun of an experience for me!📝💕🌺😇

response required

So far I’ve had the worst customer service I’ve ever experienced in any bank, credit union of financial institution. For the app it barely usable. They never provide information like your balance at the time of the transaction. That would be far too transparent. It appears they shuffle times and dates as if trying to prove the musings of Steven Hawking and all to the benefit of the bank of course. Placing holds on cashiers checks and the denying because someone from a bigger bank hurt their feelings. It doesn’t get any worse in my opinion. I’ve tried to deposit 6 checks via Mobil banking and they got denied each time. Only one time I made a mistake and didn’t write ‘for mobile deposit only’. Why would I even have to write that if they were well informed Bank. Are people lining up to double cash checks? The other 5 times the problem was completely bogus. Lesson learned, don’t hurt their feelings. Didn’t know Banks dealt in feelings. So if you are feeling all emo and want a bank to match... I do hope other branches are better than my local one. But the app is total crap. If you want an inaccurate accounting system and customer service better suited for those I will not mention... go for Renasant.

I have recently began investing in stocks and such via and app called acorns, tracking my spending with an so-called clarity along with a couple more. I had no problems linking all of my credit cards (in store and purchase anywhere credit cards) I even linked my BankPlus checking account without any issues but for some reason my renasant checking account will not link to any of these highly secured apps. My renasant checking is my main account so it’s virtually impossible to use the clarity app to track my spending and it’s hard for me to setup money to be invested with acorns app because renasant doesn’t sync with them either. PLEASE HELP!! I have been patiently waiting for you guys to fix this issue for almost a month now. Thanks in advance!

I’ve been doing business with Renasant Oxford for at least 15 years. I have two checking accounts, I keep a decent balance on hand and never, ever overdraw my account. I have a disabled son that has a little part time job. He is under a Conservatorship and does not have a bank account so we deposit all his checks in one of our accounts. I have to go through the same song and dance every time I try and deposit a check about who he is and why we’re depositing his checks in that account. Today I tried to cash a check that I had written on an account in another bank to a contractor that was in the car with me. It was made out to him, signed on the back by him and me and both our license were given, but the bank would not cash it. I want a bank where someone knows who I am and will do my business without the third degree. There seems to be a lot of turnover within this bank.

Man I was an original merchants and farmers customer when it was bought out by Renasant and I thought oh hell my banks going down hill.. but I was wrong it’s actually improved in some ways keep it up guys and I’ll be a customer forever!!! If I could suggest an app update it would be really nice when I’m buying stuff for my business or personal account to have the availability for us to tag a note with the transaction or maybe even a picture of the receipt this would be awesome for when I’m reviewing my account and I just can’t remember what I had to buy at Lowes for my work that day or this day.