Buildertrend

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As a client trying to use Buildertrend (I’m having my house built and they use this app,) it would be nice if I could read everything in the app. If my project manager makes notes in daily log I can’t even read the full note. There’s an update ever other day but I’ve yet to notice anything actually become better or fixed. You seem to be improving it for the builder using the app but it would be nice if it were functioning well for us also.

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My builder uses the “daily log” feature of this app mainly, with the rest being mostly unused. Several months back the “notes” section of the daily log entries on the IOS app broke to where anything over a few sentences does not fully show. It used to be that one could touch the area to expand out the text, and this is no longer the case. I called the company and got a hold of someone who said they would submit a case to fix this, but it never happened, this this review. As an app developer in a past life, this is pretty basic functionality and it’s surprising to see regressions like this, and then not get any feedback when trying to get it fixed (i emailed him back and never got a response either). Another thing: viewing the daily logs page on my desktop hangs the browser for about 30 seconds. We have a lot of logs with embedded pictures etc. it seems that Buildertrend does not do any paving of any kind for their daily log page on desktop, so if you have dozens of entries, it loads everything and hangs your browser. Come on, guys... this isn’t rocket science!

My company has been using Buildertrend for just over a year now and the results are astounding. Many tasks that had to be done using multiple platforms can now be done using one platform. The ability for customers to have their own project site where they can view progress payments, change orders, pictures, videos and documents is invaluable. Add to that the ability to pay my subcontractors through the system when connected with We Pay, and you’ve got the makings of a robust system unrivaled in the construction industry. All along the way there is excellent customer service available Monday through Friday to take care of any questions or issues that might arise. Simply put if you are not using this or something similar I just don’t see how your company can grow effectively.

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We are building a house and trying to use this app to make things go more smoothly! The ideal set up for change orders is to approve on the app and then pay for the change order through the app. Well on 90% of the change orders, we approve and then the app won’t let us pay through Buildertrend. The app has to have a ‘pay’ tab for the payment to go through. Every time we have had to go back and forth with the builder to try and make it work. This last time we have yet to be able to pay for the change through the app. Our builder has tried to work with the developer and the response is ‘well, it should work’! Really?!? My advice is skip the app and use Venmo. The other advantages of the app just aren’t worth whatever the builder has to pay to use the app.

My brother uses this app for his construction business. It is awesome what can be done within this app. Clocking in and out, keeping track of and exporting hours for payroll, safe place for all your contacts and job leads, calendars, schedules, to do lists. You can assign your employees to whatever you need them to do, upload pictures and videos. You can link your website to the app so new leads come thru the app and their contact info gets saved for you. The possibilities are endless. It is definitely worth the money!